
Ramsey Subaru of Des Moines
Urbandale, IA
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New Vehicle We were impressed with the way the dealership was handling its customers in light of social distancing, yet making sure our questions and requests for We were impressed with the way the dealership was handling its customers in light of social distancing, yet making sure our questions and requests for information and test rides were honored. We found everyone easy to work with and there was absolutely no pressure whatsoever placed on us. Matt was very accommodating to our requests, and we couldn't have asked for a more professional sales person to guide us through the purchase of our new vehicle. More
Low stress, lots of answers. We appreciated being able to schedule a test drive, on line, and the accommodating staff at the dealership. The test drive went very well and the sal We appreciated being able to schedule a test drive, on line, and the accommodating staff at the dealership. The test drive went very well and the sales rep's product knowledge was, I thought, exceptional. I wanted my wife to consider a Forester instead of another Honda CR-V and the sales rep did a great job explaining the Forester to her, answering all her questions and walking her through all the new technology that is on board vehicles that she didn't have on her older car. More
Sales department friendly, knowledgeable, and extremely helpful. Brandon took all the time needed to walk us through each of the features on the new vehicle. Assured us he would be there to help us with helpful. Brandon took all the time needed to walk us through each of the features on the new vehicle. Assured us he would be there to help us with any questions that come up as we get acquainted with our new purchase. More
Recall services Very good service and friendly. I will come back again and for your service. I would like to receive coupons for oil change services if possible Very good service and friendly. I will come back again and for your service. I would like to receive coupons for oil change services if possible. Thank you very much. More
Chris did a great job looking out for my dream car. Got me in to see it right away. It’s a perfect fit. Financing was handled quickly and completely by staff. I couldn’t be happier. me in to see it right away. It’s a perfect fit. Financing was handled quickly and completely by staff. I couldn’t be happier. More
low pressure sales I had a great experience at the dealership. sales people were were able to give me my options and gave me the info I needed to make a good decision. I had a great experience at the dealership. sales people were were able to give me my options and gave me the info I needed to make a good decision. More
I had a great experience with Matt. He was on top of everything and willing to help with any questions I may have had. Thanks to Matt & Kim for their help! everything and willing to help with any questions I may have had. Thanks to Matt & Kim for their help! More
Always thorough in their assessment of the vehicle. The service techs are always friendly and reccomend only what is needed at the time of service - never sell services not necessarily needed. I appreciate service techs are always friendly and reccomend only what is needed at the time of service - never sell services not necessarily needed. I appreciate that. Costs for services are reasonable and affordable. More
The people were very friendly and helpful. I really liked how they weren't too aggressive with their sales pitch. They were also very flexible liked how they weren't too aggressive with their sales pitch. They were also very flexible More
Your good website with car list led to my inquiry. Shiv Patel saved the car and picked me up at the airport. Great service, great car! Patel saved the car and picked me up at the airport. Great service, great car! More