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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,546 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,546 reviews

April 02, 2020

New Vehicle We were impressed with the way the dealership was handling its customers in light of social distancing, yet making sure our questions and requests for More

by alanhorn01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Dennis Bracewell, Pat Klinefelter
April 01, 2020

Low stress, lots of answers. We appreciated being able to schedule a test drive, on line, and the accommodating staff at the dealership. The test drive went very well and the sal More

by kwg462
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Williams, Dennis Bracewell
March 31, 2020

Sales department friendly, knowledgeable, and extremely helpful. Brandon took all the time needed to walk us through each of the features on the new vehicle. Assured us he would be there to help us with More

by Heidi
Recommend Dealer
Yes
Employees Worked With
Brandon Williams, Brad Wheeler, Pat Klinefelter
March 31, 2020

Recall services Very good service and friendly. I will come back again and for your service. I would like to receive coupons for oil change services if possible More

by tracker88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Martelli
March 30, 2020

Chris did a great job looking out for my dream car. Got me in to see it right away. It’s a perfect fit. Financing was handled quickly and completely by staff. I couldn’t be happier. More

by Linda
Recommend Dealer
Yes
Employees Worked With
Chris Donahue, Kim Freeborn, Pat Klinefelter
March 30, 2020

low pressure sales I had a great experience at the dealership. sales people were were able to give me my options and gave me the info I needed to make a good decision. More

by werner.kolln
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Brandon Williams, Pat Klinefelter
March 30, 2020

I had a great experience with Matt. He was on top of everything and willing to help with any questions I may have had. Thanks to Matt & Kim for their help! More

by megan.ballenger
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Kim Freeborn, Pat Klinefelter
March 29, 2020

Always thorough in their assessment of the vehicle. The service techs are always friendly and reccomend only what is needed at the time of service - never sell services not necessarily needed. I appreciate More

by ELCATALIA4
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
March 26, 2020

The people were very friendly and helpful. I really liked how they weren't too aggressive with their sales pitch. They were also very flexible More

by cassidyt12
Recommend Dealer
Yes
Employees Worked With
Travis Jameson
March 26, 2020

Your good website with car list led to my inquiry. Shiv Patel saved the car and picked me up at the airport. Great service, great car! More

by Catie
Recommend Dealer
Yes
Employees Worked With
Kim Freeborn, Pat Klinefelter, Shiv Patel
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