Ramsey Subaru of Des Moines

low pressure sales I had a great experience at the dealership. sales people were were able to give me my options and gave me the info I needed to make a good decision. I had a great experience at the dealership. sales people were were able to give me my options and gave me the info I needed to make a good decision. More

I had a great experience with Matt. He was on top of everything and willing to help with any questions I may have had. Thanks to Matt & Kim for their help! everything and willing to help with any questions I may have had. Thanks to Matt & Kim for their help! More

Always thorough in their assessment of the vehicle. The service techs are always friendly and reccomend only what is needed at the time of service - never sell services not necessarily needed. I appreciate service techs are always friendly and reccomend only what is needed at the time of service - never sell services not necessarily needed. I appreciate that. Costs for services are reasonable and affordable. More

The people were very friendly and helpful. I really liked how they weren't too aggressive with their sales pitch. They were also very flexible liked how they weren't too aggressive with their sales pitch. They were also very flexible More

Your good website with car list led to my inquiry. Shiv Patel saved the car and picked me up at the airport. Great service, great car! Patel saved the car and picked me up at the airport. Great service, great car! More

Friendly Love the people that work there. They are very knowledgable about the product and friendly to work with. It was easy to drop my vehicle off and pick Love the people that work there. They are very knowledgable about the product and friendly to work with. It was easy to drop my vehicle off and pick up with no hassles. More

Upon picking my car back up from service for a faulty airbag recall the car was left with dirt and rust like residue all over the dash along with panels being loose as well, I love the experiences at Ram airbag recall the car was left with dirt and rust like residue all over the dash along with panels being loose as well, I love the experiences at Ramsey I've had but this was really frustrating and disappointing. More

Very happy with our third purchase of a Mazda from this dealership. Very friendly and kind staff and seem concerned with making sure we were fully satisfied with our purchase. dealership. Very friendly and kind staff and seem concerned with making sure we were fully satisfied with our purchase. More

After having to take a day off work each time a service is needed since there is only one Subaru dealer in central Iowa, I traded this vehicle for a Toyota which has dealerships all over and even 2 in som is needed since there is only one Subaru dealer in central Iowa, I traded this vehicle for a Toyota which has dealerships all over and even 2 in some major cities. More

Disappointed When I called in to schedule 60K service, a brake flush was mentioned but I don't recall anything about plug replacement. I was expecting around $300- When I called in to schedule 60K service, a brake flush was mentioned but I don't recall anything about plug replacement. I was expecting around $300-$400 so I was surprised when it was over $700, but I signed the service sheet so that's on me. My real disappointment was when I picked up the car and left the dealership. In the first quarter mile I could tell the car was hesitating. I went a little further and turned around. The check engine light came on and I pulled back into the dealership. It was running fine when I brought it in. The only thing they changed that could cause it was the spark plugs. I can't believe they drove it after completing the work or the problem should have been obvious. I'm no gear head and was to me. They did give me a loaner and resolved the problem the next day (bad spark plug), so the resolution was acceptable. It was just annoying that something so obvious would make it out the door, especially when it was service I wasn't planning on when I arrived. This makes me concerned about the general attention to detail. I will be hesitant returning here for service, especially now that my warranty is up. More