
Ramsey Subaru of Des Moines
Urbandale, IA
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Fantastic Service I brought my vehicle back for new tires and an oil change. I was able to get a good price for the tires and Dennis showed consistent expertise in det I brought my vehicle back for new tires and an oil change. I was able to get a good price for the tires and Dennis showed consistent expertise in determining the best tires for my winter weather travels for business. I was given the option to have a driver take me somewhere else but the lounge area has frequently been a place where I can get caught up on e-mails without distractions and healthy snacks for customers if desired. People are very courteous there. Dennis is extremely knowledgeable and again I was able to get back on my way with a very positive service experience. I have recommended Dennis to others because he is calm, honest, and able to answer my questions. More
This service department is fast, efficient, and professional. I appreciate the services offered without an appointment. I have been in and out in 30 minutes or less. professional. I appreciate the services offered without an appointment. I have been in and out in 30 minutes or less. More
Great salesman. When I walked in it seemed like some of the older sales people didn’t think I was a good prospect so they handed me off to someone else. Little did t When I walked in it seemed like some of the older sales people didn’t think I was a good prospect so they handed me off to someone else. Little did they know I was ready to purchase. My advise — Don’t judge the book but it’s cover! More
Rufad was great, car was filthy even with 3 hour lead time I set up an appointment the night before, i was delayed in getting to Des Moines by about three hours. When we arrived the car was dirty inside, a bo I set up an appointment the night before, i was delayed in getting to Des Moines by about three hours. When we arrived the car was dirty inside, a bottle of something under the seat, some sticky substance all over the back of the driver's seat and back seat, and the carpet had not been vaccumed for a while. Rufad was great to deal with and made things go smoothly, too bad he was the only salesman doing anything for the customers. More
Awesome Experience I had an outstanding experience. I flew in from Colorado Springs, Co. JJ James picked me up from the airport, showed me the vehicle, the dealership I had an outstanding experience. I flew in from Colorado Springs, Co. JJ James picked me up from the airport, showed me the vehicle, the dealership and the service department. Because I put a deposit down on this vehicle over the phone, I expected that it would take a few hours to work through the paperwork before I could get on the road. To my surprise, all needed paperwork was already in place and accurate upon my arrival. I literally, landed at the airport, test drove the vehicle, signed the paperwork and was on my way driving back home in about an hour. This is the best car buying experience I've ever had. Thank you all for your professionalism Mark A. Fahl More
Great car buying experience! JJ was a great low-pressure salesman when I was shopping for my next vehicle. He was very helpful and patient answering all of my questions and especi JJ was a great low-pressure salesman when I was shopping for my next vehicle. He was very helpful and patient answering all of my questions and especially during the many test drives I went on. Pricing was upfront and Kim made the final paperwork easy and quick. I would highly recommend shopping at Ramsey Mazda for your next vehicle! More
Chris Dixon was great to work with. He was very accommodating and extremely helpful. He made the rather stressful car buying experience actually fun. I have dealt with this dealership for many year accommodating and extremely helpful. He made the rather stressful car buying experience actually fun. I have dealt with this dealership for many years and will definitely come back More
Very Pleasant Experience This was a very good experience. It began when I drove my car into the shop. I was greeted in a very warm and friendly manner. I was treated with resp This was a very good experience. It began when I drove my car into the shop. I was greeted in a very warm and friendly manner. I was treated with respect and kindness. I waited for my vehicle. The waiting area was very clean and comfortable. There were refreshment available free of charge. My car was done in a timely manner. The service work that was done was described to me in depth. The person who I paid for the service was also very kind and my car was brought to me quickly and as clean as it was when I left it More
Easy experience buying a car. We had a great experience buying our Impreza. We bought during the whole Covid-19 and they were respectful of all the concerns. I would recommend th We had a great experience buying our Impreza. We bought during the whole Covid-19 and they were respectful of all the concerns. I would recommend them. More
Another great buying experience for Ramsey Subaru. Sales Another great buying experience for Ramsey Subaru. Sales and finance folks were easy to work with and answered all of my questions. I would highly r Another great buying experience for Ramsey Subaru. Sales and finance folks were easy to work with and answered all of my questions. I would highly recommend! More