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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,551 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,551 reviews

March 04, 2020

Honest and straightforward Very friendly and courteous staff. Open and straight forward interaction. They answered all of our questions and responded to all of our requests. Our More

by gjco416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dejah Hassler, Dennis Bracewell, Jerry Vansickel, Steve Martelli
March 03, 2020

purchase a new car Salesman and finance dept. did a great job of going through all of the features of the purchase. The entire time was great and very informative. More

by jcg8604
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Scent, Dennis Bracewell
March 03, 2020

Paul was awesome! He was so helpful with everything and answered all of my questions. Excited for when my wife wants to buy her Subaru, we know where we are going. More

by francisco.ruiz
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Pat Klinefelter
March 03, 2020

Oil Change & Check-Up I was pleased with the service, I was informed that I had some lights out and needed to have my cabin filter replaced. I was also informed I had a slo More

by eeyorere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember their names.
March 02, 2020

Mentioned a noise in the rear of the Outback and was told the “noises are taken care of over there” pointing to the other aisle in the service check in area. No further assistance was offered regarding the n More

by LarryS
Recommend Dealer
No
Employees Worked With
Unknown, Paul Moser, Jerry Vansickel
March 02, 2020

Jordan Foss is a very fine fellow to work with! I deeply appreciate the effort put forward to get me into the Forester I desired, well within my budget. More

by Bonzodad
Recommend Dealer
Yes
Employees Worked With
Jordan Foss, Dennis Bracewell, Pat Klinefelter
Mar 02, 2020 -

Ramsey Subaru of Des Moines responded

Thank Yo so much for taking the time to write this very nice compliment about Jordan as I know he cares deeply about his customer's and their experience they have when visiting our store. Thank you for the business Bonzodad!! Tim Jennings General Sales Manager Ramsey Auto Center

March 02, 2020

Every experience I've had with Ramsey has been exceptional. Paul has been friendly, knowledgeable, no-pressure, patient, and efficient through the entire process of selecting, ordering, and purcha More

by carl.dietz
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Brad Wheeler, Pat Klinefelter
March 02, 2020

Great customer service, each time we've been in we had all our questions answered. When we came to pick up our vehicle it was very busy but Brandon checked on us multiple times to see if we had any furth More

by markdebbruns
Recommend Dealer
Yes
Employees Worked With
Brandon Williams, Pat Klinefelter
March 01, 2020

Great service! Appreciate the car wash too! Nice waiting area including snacks and drinks. We arrived about 15 minutes late but no problem. Also like the WiFi in waiting area. More

by Tgaul7
Recommend Dealer
Yes
Employees Worked With
Scott Van Syoc
February 29, 2020

Our second Subaru from Ramsey and third total. Both with help of Paul Moser. He is cordial, sincere, and very knowledgeable. Prices were reasonable and the buying process was easy. More

by Ashmore 41
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Jerry Vansickel
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