
Ramsey Subaru of Des Moines
Urbandale, IA
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Honest and straightforward Very friendly and courteous staff. Open and straight forward interaction. They answered all of our questions and responded to all of our requests. Our Very friendly and courteous staff. Open and straight forward interaction. They answered all of our questions and responded to all of our requests. Our vehicle was ready and waiting for us when we arrived to pick it up. Although Dejah was very busy, we never felt rushed or ignored. More
purchase a new car Salesman and finance dept. did a great job of going through all of the features of the purchase. The entire time was great and very informative. Salesman and finance dept. did a great job of going through all of the features of the purchase. The entire time was great and very informative. More
Paul was awesome! He was so helpful with everything and answered all of my questions. Excited for when my wife wants to buy her Subaru, we know where we are going. answered all of my questions. Excited for when my wife wants to buy her Subaru, we know where we are going. More
Oil Change & Check-Up I was pleased with the service, I was informed that I had some lights out and needed to have my cabin filter replaced. I was also informed I had a slo I was pleased with the service, I was informed that I had some lights out and needed to have my cabin filter replaced. I was also informed I had a slow leak in one of my tires and advised to take it back to Dale's Tires, where I bought it, to get it replaced as it was not repairable. I took it to Dale's that afternoon and got the tire replaced. More
Mentioned a noise in the rear of the Outback and was told the “noises are taken care of over there” pointing to the other aisle in the service check in area. No further assistance was offered regarding the n the “noises are taken care of over there” pointing to the other aisle in the service check in area. No further assistance was offered regarding the noise and it is still there. I don’t have time to make multiple appointments for each pribken More
Jordan Foss is a very fine fellow to work with! I deeply appreciate the effort put forward to get me into the Forester I desired, well within my budget. appreciate the effort put forward to get me into the Forester I desired, well within my budget. More
Every experience I've had with Ramsey has been exceptional. Paul has been friendly, knowledgeable, no-pressure, patient, and efficient through the entire process of selecting, ordering, and purcha exceptional. Paul has been friendly, knowledgeable, no-pressure, patient, and efficient through the entire process of selecting, ordering, and purchasing my new Impreza, and I simply couldn't be happier. More
Great customer service, each time we've been in we had all our questions answered. When we came to pick up our vehicle it was very busy but Brandon checked on us multiple times to see if we had any furth all our questions answered. When we came to pick up our vehicle it was very busy but Brandon checked on us multiple times to see if we had any further questions as we waited and apologized many times for having to wait. More
Great service! Appreciate the car wash too! Nice waiting area including snacks and drinks. We arrived about 15 minutes late but no problem. Also like the WiFi in waiting area. area including snacks and drinks. We arrived about 15 minutes late but no problem. Also like the WiFi in waiting area. More
Our second Subaru from Ramsey and third total. Both with help of Paul Moser. He is cordial, sincere, and very knowledgeable. Prices were reasonable and the buying process was easy. help of Paul Moser. He is cordial, sincere, and very knowledgeable. Prices were reasonable and the buying process was easy. More