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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,551 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,551 reviews

February 13, 2020

I highly recommend Ramsey Subaru! Every person we encountered was polite and helpful. Jordan Foss was knowledgeable and patient as he explained all the features. He made sure he covere More

by syinger
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Foss, Kim Freeborn
February 13, 2020

good visit Appointment was started and completed timely. Good explanation for the service items and prices. Appreciated the courtesy shuttle to Jordan Creek m More

by BDD5097
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
courtesy driver Jim
February 13, 2020

Matt Graft was excellent. Kept us up to date on vehicle status, was very prompt, listened well and explained everything clearly and thoroughly. He worked with us to ensure we were happy and satisfied and t More

by jgaff
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Brad Wheeler, Shiv Patel
February 13, 2020

Great Experience Thank you for your professionalism , knowledge , and attentive service . I had the chance to see Mr. Allan Fitz again . He listened to me , answered More

by Mo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Fitz, Dave Davis
February 12, 2020

Got a complete service call in a reasonable time. Des Moines Subaru does a fine job of servicing my car in a reasonable timeline while I wait. They check all the necessary things for a service call a More

by vkhillman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Hines, Tim Jennings
February 12, 2020

Very accommodating and friendly sales and service professionals. There was no pressure during the shopping or buying process and the financial department worked hard to ensure the best rate and cover More

by delorean641
Recommend Dealer
Yes
Employees Worked With
Jordan Foss, Phil Johnson, Shiv Patel, Jerry Vansickel
February 12, 2020

Great experience, very casual and completely lacked pressure to buy. Very open to test driving vehicles, very patient in answering a great deal of questions about the various vehicles’ similarities and More

by allaboutdolph
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Brad Wheeler, Pat Klinefelter
February 12, 2020

Excellent customer service from all departments! You could tell that everyone worked together to make the car buying experience the best it can be. Thank you! More

by michele50310
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Phil Johnson, Natthanial Devick
February 12, 2020

Great service. Took time to explain everything that was done. Fast service and reliable service. Always helpful and polite. Would recommend to others for service and More

by Kren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Fitz
February 11, 2020

Very easy going experience. Everything went smoothly and no surprises. Friendly and personable staff who were very capable and willing to ensure all processes happen timely. Salesman Shiv Patel was excellen More

by mikelh36
Recommend Dealer
Yes
Employees Worked With
Others I don’t recall names were great too, Dennis Bracewell, Shiv Patel
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