
Ramsey Subaru of Des Moines
Urbandale, IA
Filter Reviews by Keyword
By Type
Showing 2,551 reviews
I highly recommend Ramsey Subaru! Every person we encountered was polite and helpful. Jordan Foss was knowledgeable and patient as he explained all the features. He made sure he covere Every person we encountered was polite and helpful. Jordan Foss was knowledgeable and patient as he explained all the features. He made sure he covered every detail and had me try everything. He was low-key and no-pressure; he wanted to make sure we were happy with our purchase. More
good visit Appointment was started and completed timely. Good explanation for the service items and prices. Appreciated the courtesy shuttle to Jordan Creek m Appointment was started and completed timely. Good explanation for the service items and prices. Appreciated the courtesy shuttle to Jordan Creek mall. Had to add 1 qt. oil after this oil service when I drove to CA (1,700 miles). More
Matt Graft was excellent. Kept us up to date on vehicle status, was very prompt, listened well and explained everything clearly and thoroughly. He worked with us to ensure we were happy and satisfied and t status, was very prompt, listened well and explained everything clearly and thoroughly. He worked with us to ensure we were happy and satisfied and that the vehicle was just as we wanted. More
Great Experience Thank you for your professionalism , knowledge , and attentive service . I had the chance to see Mr. Allan Fitz again . He listened to me , answered Thank you for your professionalism , knowledge , and attentive service . I had the chance to see Mr. Allan Fitz again . He listened to me , answered my questions , and then recommended what I need or not in regards to have my car serviced . I was misinformed about tire rotation by other service managers , and was not sure if my tires were rotated . Mr. Davis took the time to explain how you do it ( Subaru Corp recommendation ) , and even had the video to show me that it was done . More
Got a complete service call in a reasonable time. Des Moines Subaru does a fine job of servicing my car in a reasonable timeline while I wait. They check all the necessary things for a service call a Des Moines Subaru does a fine job of servicing my car in a reasonable timeline while I wait. They check all the necessary things for a service call and will point out what should be done as far as maintenance but do not pressure me on anything that does not have to be replaced. Will make suggestions of anything that might be done in the future. More
Very accommodating and friendly sales and service professionals. There was no pressure during the shopping or buying process and the financial department worked hard to ensure the best rate and cover professionals. There was no pressure during the shopping or buying process and the financial department worked hard to ensure the best rate and coverages for me. More
Great experience, very casual and completely lacked pressure to buy. Very open to test driving vehicles, very patient in answering a great deal of questions about the various vehicles’ similarities and pressure to buy. Very open to test driving vehicles, very patient in answering a great deal of questions about the various vehicles’ similarities and differences, including bouncing back and forth. More
Excellent customer service from all departments! You could tell that everyone worked together to make the car buying experience the best it can be. Thank you! could tell that everyone worked together to make the car buying experience the best it can be. Thank you! More
Great service. Took time to explain everything that was done. Fast service and reliable service. Always helpful and polite. Would recommend to others for service and Took time to explain everything that was done. Fast service and reliable service. Always helpful and polite. Would recommend to others for service and buying a Subaru. More
Very easy going experience. Everything went smoothly and no surprises. Friendly and personable staff who were very capable and willing to ensure all processes happen timely. Salesman Shiv Patel was excellen no surprises. Friendly and personable staff who were very capable and willing to ensure all processes happen timely. Salesman Shiv Patel was excellent. More