
Ramsey Subaru of Des Moines
Urbandale, IA
Filter Reviews by Keyword
By Type
Showing 2,546 reviews
Travis did an awesome job showing me all of the vehicles I was interested in (even though they were being sold while I was test driving them). Will go back to get my wife another car. I was interested in (even though they were being sold while I was test driving them). Will go back to get my wife another car. More
I am very pleased with the service that I got. Dyllan was awesome and he wasn't pushy and was very knowledgable. The buying process was super easy. Five stars for sure awesome and he wasn't pushy and was very knowledgable. The buying process was super easy. Five stars for sure More
This was my first experience at Ramsey Auto Center and I was very pleased with the experience. I did the Express Service and was treated with expediency and courtesy. A staff person reviewed the full servic was very pleased with the experience. I did the Express Service and was treated with expediency and courtesy. A staff person reviewed the full service with me and answered all of my questions. I look forward to my next visit to Ramsey More
Friendly,knowledgable,covered all the bases This is my 2nd new car purchase from Ramsey and it wouldn't have happened if not for the pleasant experience with the 1st one. Paul Moser, my salesman This is my 2nd new car purchase from Ramsey and it wouldn't have happened if not for the pleasant experience with the 1st one. Paul Moser, my salesman is very knowledgable and goes out of his way to be helpful and clear in his communications. And Kim Freeborn, my finance person made the purchase hase part painless and fast. More
Love the car. But the sales woman went to fill the gas tank and clean it up and it came back with scratches on the drivers side back door that wasnt there before she left with it. 2nd the bluetooth mic is tank and clean it up and it came back with scratches on the drivers side back door that wasnt there before she left with it. 2nd the bluetooth mic isnt working and she said that cause I didnt buy there extra insurance they cant fix it without paying. So basically they are there to sell there cars without any customer service. Highly DO NOT recommend this dealership. Only good thing to say was the guy that did the paperwork was amazing and very accommodating. More
Very welcoming I felt comfortable the very first contact with the dealership. Everything was explained in detail and at a level that was easy to understand. Everyone I felt comfortable the very first contact with the dealership. Everything was explained in detail and at a level that was easy to understand. Everyone I came in contact with were very courteous. More
we have had experience with all three areas of your business. Sales, service and collision center (detail). Each experience was great with the exception of the internal communication between department business. Sales, service and collision center (detail). Each experience was great with the exception of the internal communication between departments. Example: had our car in for a service and also wanted a detail. The service dept wouldn’t schedule for me. I was required to do that. Not complaining but that doesn’t seem like the customer experience you expect More
Most recent visit was for factory recall - no problems found but part replaced anyway. Matt Grafft is always friendly and on top of things! Very efficient service department! found but part replaced anyway. Matt Grafft is always friendly and on top of things! Very efficient service department! More
Excellent experience 5 times This is my 5th CX 5. I deal with Sales Consultant Jeremy Medeiros. He is excellent to deal with. He goes the extra mile to take care of me. I'm also i This is my 5th CX 5. I deal with Sales Consultant Jeremy Medeiros. He is excellent to deal with. He goes the extra mile to take care of me. I'm also impressed with your service dept. More
Great I have been buying cars and having them serviced there for several years. They are professional, friendly and the work gets done on time. If there are I have been buying cars and having them serviced there for several years. They are professional, friendly and the work gets done on time. If there are problems they let me know and work things out with me for transportation. More