Ramsey Subaru of Des Moines

Very welcoming I felt comfortable the very first contact with the dealership. Everything was explained in detail and at a level that was easy to understand. Everyone I felt comfortable the very first contact with the dealership. Everything was explained in detail and at a level that was easy to understand. Everyone I came in contact with were very courteous. More

we have had experience with all three areas of your business. Sales, service and collision center (detail). Each experience was great with the exception of the internal communication between department business. Sales, service and collision center (detail). Each experience was great with the exception of the internal communication between departments. Example: had our car in for a service and also wanted a detail. The service dept wouldn’t schedule for me. I was required to do that. Not complaining but that doesn’t seem like the customer experience you expect More

Great I have been buying cars and having them serviced there for several years. They are professional, friendly and the work gets done on time. If there are I have been buying cars and having them serviced there for several years. They are professional, friendly and the work gets done on time. If there are problems they let me know and work things out with me for transportation. More

Most recent visit was for factory recall - no problems found but part replaced anyway. Matt Grafft is always friendly and on top of things! Very efficient service department! found but part replaced anyway. Matt Grafft is always friendly and on top of things! Very efficient service department! More

Excellent experience 5 times This is my 5th CX 5. I deal with Sales Consultant Jeremy Medeiros. He is excellent to deal with. He goes the extra mile to take care of me. I'm also i This is my 5th CX 5. I deal with Sales Consultant Jeremy Medeiros. He is excellent to deal with. He goes the extra mile to take care of me. I'm also impressed with your service dept. More

I would like to start of by saying I didn't have one problem with leasing a car through Ramsey. Natthaniel was knowledgeable and extremely helpful with any questions. If he couldn't answer them Michael problem with leasing a car through Ramsey. Natthaniel was knowledgeable and extremely helpful with any questions. If he couldn't answer them Michael the Sales Manager would know the answer. I wanted one car and we just couldn't make it work, they went above and beyond to make a deal happen with a newer car and a better rate (this one was a lease). I had never done a lease and was apprehensive at first but they reassured me that they would take care of everything and I had no issues with either of them. When it came time to finance the deal Brad was great, took the time to answer and financial questions I had and sit down. All in all I spent about 6 hours at the dealership between two days. I never felt like a burden or just another customer, I would highly recommend Natthaniel and Michael to anyone who is looking for a new car or a used car. Just wonderful people!! More

This was my first time ever buying a car from a dealership. Ramsey made the process painless, made sure I understood what exactly I was getting into, and it was an excellent experience! Thank you f dealership. Ramsey made the process painless, made sure I understood what exactly I was getting into, and it was an excellent experience! Thank you for great service and friendly staff! More

Personable experience that was good for first car purchase. Clear car tutorial and instructions on how to use vehicle. Ross made the experience personal and friendly. Disappointed in finance manager for rude, a Clear car tutorial and instructions on how to use vehicle. Ross made the experience personal and friendly. Disappointed in finance manager for rude, arrogant behavior. More

The service department takes care of you and your vehicle. They go above and beyond one’s expectation. Compared to all the other Dealerships we have had experience with, Subaru is the best. Expla vehicle. They go above and beyond one’s expectation. Compared to all the other Dealerships we have had experience with, Subaru is the best. Explains why we are on our 4th Subaru! More

Great service at the Service Dept. My oil changes are done in a timely manner and inspection sheet was throughly filled out. I really enjoyed the pretzels and fruit snacks in the waiting room. While wait done in a timely manner and inspection sheet was throughly filled out. I really enjoyed the pretzels and fruit snacks in the waiting room. While waiting for my car I talked to the salesman Chris Dixon for a bit he is always friendly and a great guy in general. More