
Ramsey Subaru of Des Moines
Urbandale, IA
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Ramsey Subaru is trusted by so many I know who have bought from them. They are professional in all regards. Sales team is outstanding and works honestly with customers in making an auto purchase. bought from them. They are professional in all regards. Sales team is outstanding and works honestly with customers in making an auto purchase. More
Yea, I bought a Crosstrek... I needed a new “work” car & couldn’t have been any less interested in the whole process. Matt made it as tolerable as it could be. ZERO high pressure I needed a new “work” car & couldn’t have been any less interested in the whole process. Matt made it as tolerable as it could be. ZERO high pressure sales tactics or trying to up sell us on a higher priced package/model which was much appreciated. Fortunately I get supplier discount though my job so no price negotiations was necessary asked Matt about a couple accessories (remote start & hitch) I wanted and he gave me some better options than the genuine Subaru accessories and they even took the vehicle two different places to get everything installed for minimum mark up saving me hours of my life running around town. When we went to pick up the car it took less time than I expected it to from previous experiences else where. Finance guy (forget his name) was easy to deal with and didn’t drag on the mandatory “you need this” extended warranty speech longer than needed & no offers of undercoating, fabric protection, or Simonizing crap. I cut him a check & out the door we went. Matt then took the time to show us how everything on the car works and answered our questions with ease (he actually knows the product he is selling). Car even came with a full tank of gas (we actually stopped on the test drive & Matt filled it) which was unexpected but appreciated. A lot of Matt’s equals at other stealerships around central Iowa could learn a thing or two from him about the customer experience that’s for sure. Thanks again Matt Also need to give a shout out to Paul Moser as we had test drove a Mazda last year when we were looking for a new vehicle for the wife. Unfortunately we didn’t buy it but Paul made our test drive fun and understood that we were only there to look/drive that day and not buy. More
The people made the difference This was my first experience with Ramsey Mazda, but I'm sure it won't be my last. Natthanial was fantastic to work with and was very patient with me t This was my first experience with Ramsey Mazda, but I'm sure it won't be my last. Natthanial was fantastic to work with and was very patient with me throughout the whole process, even during the busy year-end season. I did shop another dealership in the area that was able to get me a lower payment, but I still ended up back at Mazda because I felt more comfortable with the people there and trusted the level of service I would receive in the coming years while I have the vehicle. More
Service on Mazda 6 They did a great job with making sure they worked with us on appointment times and they did a great job on the service of our car. They did a great job with making sure they worked with us on appointment times and they did a great job on the service of our car. More
Great Service! This dealership had great service, attentive, noble, and on-top of that helped me out a lot, on what was beneficial to me and not just them. This dealership had great service, attentive, noble, and on-top of that helped me out a lot, on what was beneficial to me and not just them. More
This dealership was fantastic in the past so we turned to them for help finding used car. So happy with my Legacy! Thanks Chris Donahue them for help finding used car. So happy with my Legacy! Thanks Chris Donahue More
6000 mile check We came for our complimentary check for our outback. Scheduling was prompt. Our service was quick, is less time than we were estimated. I did notice We came for our complimentary check for our outback. Scheduling was prompt. Our service was quick, is less time than we were estimated. I did notice as we were waiting, that 3 other customers were assisted, and each one expressed their appreciation for their service with more than just a thank you. Our service was good also, and we will return for our next service visit. More
I had great customer service and my salesperson Dejah was terrific throughout the process. It was a pleasant experience and I would consider buying from here again! terrific throughout the process. It was a pleasant experience and I would consider buying from here again! More
Great Experience! Dejah provided great customer service and answered all questions I had. Dennis got me in and out the door quickly with financing and was able to work Dejah provided great customer service and answered all questions I had. Dennis got me in and out the door quickly with financing and was able to work with me on the phone. More
Going for the third Outback We purchased our third Outback on Monday,January 6th.We have been so happy with our previous Outbacks that we wanted a 2020 car with all the new elect We purchased our third Outback on Monday,January 6th.We have been so happy with our previous Outbacks that we wanted a 2020 car with all the new electronics.And for the third time our salesman was Paul Moser who really makes purchasing a new car a fun and exciting event.We never seem to question anything about our car "dealing".All of our questions are answered in a timely fashion and respectfully. Kudos to Paul-car salesman of the year in our book! Dave and Colleen Deets More