Ramsey Subaru of Des Moines

Overall great experience! Leased a 2020 Legacy to replace a 2017 Chev Malibu. Subaru is a quality vehicle, reasonable price and low pressure sale. Shiv and Brad are awesome t Leased a 2020 Legacy to replace a 2017 Chev Malibu. Subaru is a quality vehicle, reasonable price and low pressure sale. Shiv and Brad are awesome to work with. Thank you Ramsey! More

Lack of Communication My daughter made an appointment for Saturday November 16th for 9:30 AM, when we arrived they told her that they only do maintenance appointments on Sa My daughter made an appointment for Saturday November 16th for 9:30 AM, when we arrived they told her that they only do maintenance appointments on Saturday, which was not communicated with her when she made the appointment. The gentleman that was helping us was irritated with another customer and was extremely rude, we agreed that she could bring the vehicle back on Friday November 22nd, he indicated they had time that day to look at the vehicle and would schedule the appointment for her. We dropped the vehicle off on Thursday night for Friday service. We didn't receive any updates on the vehicle on Friday at all. We finally called to get a status and they indicated that they needed more time to evaluate the vehicle. We had to drive out to the dealership to obtain some items out of the vehicle on Saturday and the vehicle had not moved from the place we parked it on Thursday night. Clearly, they hadn't even looked at the vehicle. If I have an appointment on Friday I would expect the service department to at least diagnose the vehicle on the day of the appointment. That is all that we had requested them to do. My daughter is a college student, we had to make arrangements to get her back to school and make additional arrangements to go and get her to pick up her vehicle (which was Tuesday)! More

fast friendly service I have had great interactions with Mazda, starting with the purchase of my car with JJ and the service provided by all the service team. I am met qu I have had great interactions with Mazda, starting with the purchase of my car with JJ and the service provided by all the service team. I am met quickly and service is prompt. From start with Cory to the end with the super nice check out gal (not sure of her name but she has the best pens!) it's a positive experience. More

Friendly and accommodating Looking for a new car. Questions were answered accurately and confidently. Salesman spent time discussing the cars in which we had interest and made s Looking for a new car. Questions were answered accurately and confidently. Salesman spent time discussing the cars in which we had interest and made sure we were comfortable with the car. Not pushy. More

New car purchase JJ was great to work with. Knowledgeable and professional. We were able to reach a price that was acceptable to Ramsey and us. We would recommend HJ a JJ was great to work with. Knowledgeable and professional. We were able to reach a price that was acceptable to Ramsey and us. We would recommend HJ and Ramsey Subaru. More

Friendly, fast, economical service Brought my Ascent in for regular service, and was in and out in around 30 minutes. The staff was very friendly, and respectful of my time. Brought my Ascent in for regular service, and was in and out in around 30 minutes. The staff was very friendly, and respectful of my time. More

Bought a new 2020 Subaru Outback Excellent service! Matt Grafft was very knowledgeable and explained everything in great detail. Will definitely buy from him again in the future as m Excellent service! Matt Grafft was very knowledgeable and explained everything in great detail. Will definitely buy from him again in the future as my; husband will need a new vehicle soon, too! More

Reliable, friendly, and genuine! I've been a happy Ramsey Auto Center customer since 2014, and Jeremy has always made sure each experience is as pleasant as the last! He delivers qual I've been a happy Ramsey Auto Center customer since 2014, and Jeremy has always made sure each experience is as pleasant as the last! He delivers quality service that makes me feel valued and genuinely cared for. Ramsey makes car shopping and buying fun, and I have no trouble recommending Mazda and the dealership to everyone I know! More

Your team worked hard to get me in the right car for my fami I can't say enough about how hard Ramsey (& Paul specifically) worked hard to get me inn the right car for my family. I do not have excellent credit, I can't say enough about how hard Ramsey (& Paul specifically) worked hard to get me inn the right car for my family. I do not have excellent credit, but Paul & the business manager figured out what cars I should be looking at, how much down I should bring, what forms I would need, & finally which loan was right for me. & it all worked! We've got an excellent car & we thank you so much! More

Worked very hard to get the exact car I wanted. They offered me a very good deal right up front on the new car and my trade-in. They they worked really hard to find me the exact model and color I wa They offered me a very good deal right up front on the new car and my trade-in. They they worked really hard to find me the exact model and color I wanted. Their advice on what to do and not do was very sound and honest. Jake Scent has always been a friendly, honest and fun person to work with for me. Phil also did an excellent job explaining the financing, paperwork and warranty options. I would easily be happy to work with both of them again. I know a few others put in some significant time and effort to locate the car, but I don't remember their names unfortunately. More