
Ramsey Subaru of Des Moines
Urbandale, IA
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Great experience Very reliable. Always come here. Never turned away. This is all I want to say. And this is really getting annoying. Who ever developed this should con Very reliable. Always come here. Never turned away. This is all I want to say. And this is really getting annoying. Who ever developed this should consider studying customer service More
Continued great service I brought my car to the dealership for an oil change and service check-up. Dennis and his service team looked over the car for specific items I inqui I brought my car to the dealership for an oil change and service check-up. Dennis and his service team looked over the car for specific items I inquired about and gave me valid feedback on if I needed additional service on those items or not, and some items weren't needed yet. I feel I can trust Dennis and his team and that is why I gave them 5 stars. More
First PM maintenance on new Subaru My first periodic maintenance, (p.m.) Ramsey Subaru was very professional rotated my tires change oil and filter and all the liquids in less than 40 m My first periodic maintenance, (p.m.) Ramsey Subaru was very professional rotated my tires change oil and filter and all the liquids in less than 40 minutes. You guys rock. I give you five star! More
Always good service but now even better I've been a long-term customer of Ramsey Subaru's service department. They've always done a good job but it's noticeably even better in the last year I've been a long-term customer of Ramsey Subaru's service department. They've always done a good job but it's noticeably even better in the last year. Wait times are shorter. More
Bought a Subaru Crosstrek through Paul Moser! Paul was very informative on every level of buying a vehicle! I didn’t feel pressured or any dishonesty about the many cars he showed me. He has a v Paul was very informative on every level of buying a vehicle! I didn’t feel pressured or any dishonesty about the many cars he showed me. He has a very positive and friendly attitude. I actually had two other Subaru’s on my plate at another dealership. The main reason I came back and bought from Ramsey was literally the trust I felt in my salesman. Buying a used vehicle is always risky and I walked away confident and still to this day my 4 year old Crosstrek is fabulous with no surprises. More
Shiv was great Shiv was incredibly helpful and supportive through my buying experience. I was quite upset that my current Subaru’s engine had died and panicked about Shiv was incredibly helpful and supportive through my buying experience. I was quite upset that my current Subaru’s engine had died and panicked about how I was going to be able to afford a new one - tears, swearing, more tears, he handled it all in stride and I’m really grateful that I had him to genuinely help me as opposed to what I’ve come to expect from car salespeople in the past. Thank you shiv! More
Very pleased with everything Nate was my neighbor so made it easy to get the sale done quickly. I really like the car I bought. Would recommend Ramsey to friends. Nate was my neighbor so made it easy to get the sale done quickly. I really like the car I bought. Would recommend Ramsey to friends. More
New to Subaru Enjoyed our purchasing experience overall. We had the opportunity to work with Jake S who did a great job navigating us through the process of buildin Enjoyed our purchasing experience overall. We had the opportunity to work with Jake S who did a great job navigating us through the process of building a Subaru. The car came on time if not a little early. The financing portion was also relatively painless but I wish it had been a little more transparent about the cost of an extended warranty. More
Out of State Purchase Rufad made sure all questions were answered and facilitated the purchasing process to make sure all was ready to go when I arrived. Heck, he even me Rufad made sure all questions were answered and facilitated the purchasing process to make sure all was ready to go when I arrived. Heck, he even met me at the airport. The car was generally as advertised and ready for my inspection There was a scratch on the fender of which I wish I had been made aware, but is was not significant in the value of the car and there was no intent to deceive. Steve and Dennis made the final paperwork a breeze. More
Very Professional and Easy to Deal with Mitch was great to work with and made the process very easy and straightforward. Would recommend to others. Shiv was very knowledgeable about the pr Mitch was great to work with and made the process very easy and straightforward. Would recommend to others. Shiv was very knowledgeable about the product as well. Great teamwork between the two. More