Ramsey Subaru of Des Moines
Urbandale, IA
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Outstanding Matt Grafft was very knowledgeable and helpful. Went out of his way to help us find what we wanted. Took time to answer all of our questions. Matt Grafft was very knowledgeable and helpful. Went out of his way to help us find what we wanted. Took time to answer all of our questions. More
Great experience Paul made my first new car buying experience easy and exciting. He made sure my vehicle came equipped with what I wanted and went above and beyond for Paul made my first new car buying experience easy and exciting. He made sure my vehicle came equipped with what I wanted and went above and beyond for me. He made this a great experience, one that I will never forget, and one other dealers will hope to match. More
Had a great experience. We had ordered a 2020 Outback and our salesman Brandon met us at the door to show us quickly the new vehicle. Later, he was very helpful in showing us We had ordered a 2020 Outback and our salesman Brandon met us at the door to show us quickly the new vehicle. Later, he was very helpful in showing us what all the bells and whistles were. He also helped explaining about the service on the vehicle. Offered to answer any questions that we might have after leaving the dealership. Kim was helpful and patient with my wife and I in getting the financial situation settled. She explained what each step was and also the extended warranty tiers that were available. We have now driven the Outback for two days and love the way it rides and drives. Still reading all the manuals to review what Brandon showed us. More
Great experience! Jeff James is always great to work with as well as management staff Jeff R., & Tim J. and Phil J. in finance at the used car center. Everyone is alway Jeff James is always great to work with as well as management staff Jeff R., & Tim J. and Phil J. in finance at the used car center. Everyone is always welcoming and nice. More
Friendly dealership Everyone in the dealership are friendly. I got helped from JJ. He help on picking the car he recommended to me. Michael helped me out and explain ver Everyone in the dealership are friendly. I got helped from JJ. He help on picking the car he recommended to me. Michael helped me out and explain very well on finances and trading my car. Phil friendly guy, give me couple recommendations for the contract. More
Always Awesome, Reliable, Friendly, and Informative! I purchased by vehicle from Ramsey and have since been taking my car there for all of the service I need. They are consistently amazing, and I'll neve I purchased by vehicle from Ramsey and have since been taking my car there for all of the service I need. They are consistently amazing, and I'll never take my car elsewhere. They are so thorough in all of their service and take the time to explain everything they've done or may need to do with me. I'd recommend them to anyone looking to have anything don, even just a tire rotation! More
Add side protective molding strips Service well done and done on time. Good communication with employees. Phone answered quickly when I had a question. They were helpful when setting u Service well done and done on time. Good communication with employees. Phone answered quickly when I had a question. They were helpful when setting up appointment. More
subaru for subaru went in for recalls on our 2018 outback and traded for a new 2020 outback. . sales, service , all good, this is our third purchase from this dealer a went in for recalls on our 2018 outback and traded for a new 2020 outback. . sales, service , all good, this is our third purchase from this dealer and would highly recommend. More
Great Experience I had a great car buying experience at Ramsey Auto Center. Paul Moser was helpful and informative. He also was very intuitive about what I needed/wa I had a great car buying experience at Ramsey Auto Center. Paul Moser was helpful and informative. He also was very intuitive about what I needed/wanted to make an educated decision on a car purchase. I didn't feel pressured to buy extras or add on's by the finance team. They were transparent about the cost and made me aware of additional services and insurance that was available but if I declined they were respectful of that. Paul was helpful with a walk-through of the bells and whistles of my vehicle before I left. Good all around More
Unexpected Top of the Line Service Very happy new customer at Ramsey’s purchasing a new Mazda CX-5. I planned on just test driving this vehicle as a comparable to the others I was inter Very happy new customer at Ramsey’s purchasing a new Mazda CX-5. I planned on just test driving this vehicle as a comparable to the others I was interested in. Well I was blown away by Mark’s active listening to what I was looking for and then simply highlighting why the CX-5 is worth a serious consideration over the others. The vehicle’s attention to the driver enthusiast experience, safety, and minute details were impeccable just like headlights that angle when going around a curve... something I didn’t see in any reviews. I appreciated Mark’s and Mike’s willingness to work with me on my trade and making the offer sheet and purchasing fees tax/title/license straight forward and easy to understand. Kim explained in detail handling the financials. Then Ramsey’s detailing the new vehicle before I left, Mark explaining all the features and electronics up until their closing time and giving me a tour of the dealership and service department for when I need to stop in. Also from the corporate level a welcome email too. Very glad to join the Mazda enthusiasts and Ramsey auto. Zoom, zoom! More

















