Ramsey Subaru of Des Moines

Mazda Purchase from Jeremy We are very please with the overall customer service in purchasing our new Mazda. Jeremy and Brandon were great to work with and make the purchase eff We are very please with the overall customer service in purchasing our new Mazda. Jeremy and Brandon were great to work with and make the purchase effortless on our part. We highly recommend doing business with Ramsey Mazda and love our new car! More

Great experience Everyone here was very nice and helpful! It didn't matter how much the sale was, they treat you good! Jim was great to deal with. Thank you!! Everyone here was very nice and helpful! It didn't matter how much the sale was, they treat you good! Jim was great to deal with. Thank you!! More

New car I started a few months ago looking for a new car to lease. My lease was coming up to end. So, I checked out a few cars that I liked. I wanted an SUV, I started a few months ago looking for a new car to lease. My lease was coming up to end. So, I checked out a few cars that I liked. I wanted an SUV, not a big one, something just right. Well, my parents leased a 2019 Subaru Forester. I really liked it, I then drove it. I knew I wanted this one. So, I started communicating with Mitch, a great help by the way. So, I went in and talked to him, and then ordered mine. The whole experience was great, and Mitch did a great job. I really love my car. People love the color, I got the Sport trim with Deep Blue Pearl. More

Used car (New to me) I have not had a better car buying experience in 20 years. Outstanding service the car was ready sooner than expected. Great work. Thanks so much. I have not had a better car buying experience in 20 years. Outstanding service the car was ready sooner than expected. Great work. Thanks so much. More

Attention to details, however minor I felt silly showing Cory the little problem I had with the tailgate liner on my CX. No problem for him. He sorted it out, no worries! Thanks Cory. I felt silly showing Cory the little problem I had with the tailgate liner on my CX. No problem for him. He sorted it out, no worries! Thanks Cory. More

Left off the 2005 Forester for fluid replacement. I dropped the car off on Wednesday, October 16, and when I got home saw that my appointment was for Wednesday, October 23. Ramsey worked the car into I dropped the car off on Wednesday, October 16, and when I got home saw that my appointment was for Wednesday, October 23. Ramsey worked the car into their schedule anyway. They replaced brake and trransmission fluid. The car was ready on time. I used a Wild Card service coupon to reduce the bill by $50. I really appreciate these coupons! Cory took my call to arrange the appointment. He is always cordial. Dennis welcomed me and my wife. He is friendly and happy to explain repair work that will be done on the vehicle. It has been pleasant to visit your dealership. More

Purchase I had an excellent overall experience from test drives to the final purchase of my new vehicle. I highly recommend Ramsey Subaru for your next vehicle I had an excellent overall experience from test drives to the final purchase of my new vehicle. I highly recommend Ramsey Subaru for your next vehicle purchase. More

Oil change and tire rotation I was able to schedule the service online without having to call in for an appointment. I did not have to wait very long for the service to be comple I was able to schedule the service online without having to call in for an appointment. I did not have to wait very long for the service to be completed. In addition to my requested service, all of the other vitals were checked and reviewed with me. More

Purchase of new car Very professional and efficient. Chris provided information in advance of arriving so we were able to have questions ready. Chris got the car ready f Very professional and efficient. Chris provided information in advance of arriving so we were able to have questions ready. Chris got the car ready for us and we didn’t have to spend all day at the dealership More

Genuinely wanting to help customers I greatly appreciate Dennis, my service advisor, and the staff for helping with an engine issue with my son's 2016 WRX. My son is an Iowa State studen I greatly appreciate Dennis, my service advisor, and the staff for helping with an engine issue with my son's 2016 WRX. My son is an Iowa State student and lives almost 5 hours from home. When he found his engine sputtering, it seemed likely that I needed to drive there to look at it. However, after speaking with Dennis he was confident they could help and even said get it here before your appt time (that was a week later) and we will get a look at it earlier. He did and his team found several issues with clamps and routing of hoses (most likely caused from the previous engine out recall work at our local Subaru dealer). With several test drives and test procedures and update calls they ended up charging us just a couple hours of labor! Honest support and very helpful. More