
Ramsey Subaru of Des Moines
Urbandale, IA
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Routine scheduled service I called to schedule routine service. Since they have an Express Service, I was told good times to come without an appointment. Their Express Service I called to schedule routine service. Since they have an Express Service, I was told good times to come without an appointment. Their Express Service took our vehicle and completed the service in less than 60 minutes. More
You are all the best! Routine maintenance and recall work for my 2017 Subaru Outback... While there, I was blessed to have a few questions answered by the man who speciali Routine maintenance and recall work for my 2017 Subaru Outback... While there, I was blessed to have a few questions answered by the man who specialized in technology. He demonstrated how to add automatic radio choices and how to change the clock for daylight savings time--all in a polite, professional manner. The men who handled phone contacts were always patient and understanding. The free car wash at the end was a great way for Ramsey to express appreciation for the business. You all are the best. My family members are missing Bill Hudash but plan to continue doing business with the rest of the Subaru family there in Des Moines. Donna J., Unionville, MO More
It’s where I got my vehicle so it’s where I get my service Staff was courteous and got my vehicle inside the service center swiftly during a rainstorm. I also used the shuttle service and the gentleman who t Staff was courteous and got my vehicle inside the service center swiftly during a rainstorm. I also used the shuttle service and the gentleman who took me to my destination was pleasant to chat with and made sure I got inside my building before he left. Thank you. More
Quick and friendly service Dennis got the vehicle in right away and my car was finished very quickly. The paperwork was generated and the cashier was friendly in processing the Dennis got the vehicle in right away and my car was finished very quickly. The paperwork was generated and the cashier was friendly in processing the payment. More
Very professional Very quick and professional. Plus you get a free car wash at the end. I would recommend this service center for any Subaru owner. Very competitive pri Very quick and professional. Plus you get a free car wash at the end. I would recommend this service center for any Subaru owner. Very competitive pricing, too! More
Very Professional yet friendly and fun I am so pleased with Ramsey. All of the people I have had contact with have been professional knowledgeable, caring and fun. This is my 3rd new Subar I am so pleased with Ramsey. All of the people I have had contact with have been professional knowledgeable, caring and fun. This is my 3rd new Subaru. I would not buy anything else. I have been to other dealerships and have seen how the service department treats their customers. It was disturbing. The people at Ramsey Subaru are always caring about their customers. Great experience More
Great experience I had a great experience. There was some pressure. As expected, but they did it in a tactful way. I would definitely recommend Ramsey to my friends an I had a great experience. There was some pressure. As expected, but they did it in a tactful way. I would definitely recommend Ramsey to my friends and family More
Service, tire plug last week I had a service, tire plug and rotation and inspection of rest of car systems. The bolt on oil drain pan was left loose so I had a puddle on my garag I had a service, tire plug and rotation and inspection of rest of car systems. The bolt on oil drain pan was left loose so I had a puddle on my garage floor the next day and had to crawl under car to tighten it. I did not receive a car wash, perhaps due to not buying my car through Ramsey. I purchased it through CarMax December 2018. I wanted a Subaru knowledgeable service person to give me an inspection and opinion of my car but don't think this will be necessary in the future. I live about an hour away in Ames and will use someone more local in the future. More
Excellent service Dennis Parker, Jerry, and courtesy Drivers are very professional and customer oriented. Chris Dixon is my favorite Sales person. I always look forward Dennis Parker, Jerry, and courtesy Drivers are very professional and customer oriented. Chris Dixon is my favorite Sales person. I always look forward to working these individuals. More
The service dept. is Just Brilliant as always It was just like I expected, the service was done fine and the parts guys (i wanted to check why I get some noise on higher speed) are very friendly It was just like I expected, the service was done fine and the parts guys (i wanted to check why I get some noise on higher speed) are very friendly and explained the probable causes. They asked me to try few stuff and check back again with them if that doesn't solve the issue. I appreciate Ramsay Subaru service dept.'s effort to keep the customers happy. Thanks, Chandrakanta Mohanty More