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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,551 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,551 reviews

September 19, 2019

Routine scheduled service I called to schedule routine service. Since they have an Express Service, I was told good times to come without an appointment. Their Express Service More

by bryan.wiuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
September 19, 2019

You are all the best! Routine maintenance and recall work for my 2017 Subaru Outback... While there, I was blessed to have a few questions answered by the man who speciali More

by dmjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember names. You'd know the young man in charge of technology. Maybe check your records for who was on duty Friday, 9/6/19, at 10:00 a.m.
September 19, 2019

It’s where I got my vehicle so it’s where I get my service Staff was courteous and got my vehicle inside the service center swiftly during a rainstorm. I also used the shuttle service and the gentleman who t More

by QP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn’t get anyone’s names sorry.
September 19, 2019

Quick and friendly service Dennis got the vehicle in right away and my car was finished very quickly. The paperwork was generated and the cashier was friendly in processing the More

by dmcclure1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
September 19, 2019

Very professional Very quick and professional. Plus you get a free car wash at the end. I would recommend this service center for any Subaru owner. Very competitive pri More

by tomandjan2025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
September 18, 2019

Very Professional yet friendly and fun I am so pleased with Ramsey. All of the people I have had contact with have been professional knowledgeable, caring and fun. This is my 3rd new Subar More

by b11boop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dixon, Brandon Williams, Jerry Vansickel, Dennis Parker
September 18, 2019

Great experience I had a great experience. There was some pressure. As expected, but they did it in a tactful way. I would definitely recommend Ramsey to my friends an More

by Tim Secory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J. J. James, Phil Johnson
September 17, 2019

Service, tire plug last week I had a service, tire plug and rotation and inspection of rest of car systems. The bolt on oil drain pan was left loose so I had a puddle on my garag More

by kimcbride2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry Vansickel
September 17, 2019

Excellent service Dennis Parker, Jerry, and courtesy Drivers are very professional and customer oriented. Chris Dixon is my favorite Sales person. I always look forward More

by berthe.ilboudo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dixon, Jerry Vansickel, Dennis Parker
September 16, 2019

The service dept. is Just Brilliant as always It was just like I expected, the service was done fine and the parts guys (i wanted to check why I get some noise on higher speed) are very friendly More

by Chandrakanta Mohanty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford, Curt Barber
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