Ramsey Subaru of Des Moines

Prompt and quick Very efficient service in getting a recall/warranty replacement of takata air bag. Was quoted a 4 hour need for the appointment, but due to the tech Very efficient service in getting a recall/warranty replacement of takata air bag. Was quoted a 4 hour need for the appointment, but due to the technicians' skill now in this process, it was completed in just over an hour. Thanks! More

Good experience Service was efficient and courteous. Service included oil change, tire rotation, and recall. Work was completed sooner than expected. Worked well t Service was efficient and courteous. Service included oil change, tire rotation, and recall. Work was completed sooner than expected. Worked well to get text message when service was complete. More

recall I was told it would take an hour and it took two hours. I asked how long it would be because I had made arrangements to meet someone after it was done I was told it would take an hour and it took two hours. I asked how long it would be because I had made arrangements to meet someone after it was done. I had to call them and cancel because I was told wrong. Since this was a recall and I"m sure they have already done many many of them, they should have had the time right. I was not happy to sit for two hours! More

Routine maintenance Got right in and work was done as expected and service techs are so nice and helpful! Service area is clean and appreciate the ride to/from work. Th Got right in and work was done as expected and service techs are so nice and helpful! Service area is clean and appreciate the ride to/from work. Thank you! More

Paul Moser was terrific Paul Moser answered each and every question I had. Communicated during and before working hours to make sure I had the information I needed to make th Paul Moser answered each and every question I had. Communicated during and before working hours to make sure I had the information I needed to make the right choice. Not pushy at all and lot of fun to be around. Would strongly recommend to anyone looking for honesty and integrity in their car buying experience. Ask for him by name. More

Oxygen sensor replacement The check engine light in my vehicle came on. It was determined that my vehicle needed the oxygen sensor replaced. The work was done as soon as the pa The check engine light in my vehicle came on. It was determined that my vehicle needed the oxygen sensor replaced. The work was done as soon as the part arrived. More

Express oil change with a smile Stopped in to Ramsey subaru for regular oil change and tire rotation. excellent service, clean waiting room, and a friendly staff that answered a few Stopped in to Ramsey subaru for regular oil change and tire rotation. excellent service, clean waiting room, and a friendly staff that answered a few questions I had on the new 2020's. Looking forward to next visit. Always a pleasure having a professional service on a daily driver, with great advice for future services. More

Wonderful People tend to avoid me since I look "Scary" with my tattoos and beard, But Paul Immediately was wonderful. We were joking around with each other in s People tend to avoid me since I look "Scary" with my tattoos and beard, But Paul Immediately was wonderful. We were joking around with each other in seconds. Paul was very helpful and knowledgeable in helping me pick out my new car. Thank you Paul!!! Brad was also very fun to chat and work with. More

Amazing This is the second car we have purchased from Paul.. knew what we wanted in and out is than two hours. Their in stock inventory was great. This is the second car we have purchased from Paul.. knew what we wanted in and out is than two hours. Their in stock inventory was great. More

Honest, dependable, professional Ramsey Auto is not the oversell, high-pressure Auto Center. They are honest and dependable, explaining what your care needs, but never high pressure. Ramsey Auto is not the oversell, high-pressure Auto Center. They are honest and dependable, explaining what your care needs, but never high pressure. Highly recommend. More