
Ramsey Subaru of Des Moines
Urbandale, IA
Filter Reviews by Keyword
By Type
Showing 2,551 reviews
Brought a new Subaru Forester Matt was very helpful and answered all my questions and concerns in a professional matter. Also appreciated his willingness to give me his work and ce Matt was very helpful and answered all my questions and concerns in a professional matter. Also appreciated his willingness to give me his work and cell number if I needed help at any time with my new car. More
Okay experience, but not great. Our experience was okay, unfortunately, we had hoped for more. Dejah was very busy multitasking- with other customers and her children. This took away Our experience was okay, unfortunately, we had hoped for more. Dejah was very busy multitasking- with other customers and her children. This took away from our excitement of purchasing this vehicle. Additionally, several questions we not answered because she wasn’t sure.... had to either look things up or we were told to watch short videos on MyMazda. We’d hoped for more knowledge about the vehicle from an expert, not the internet. There were several mistakes made on paperwork, this seemed to be connected to the multitasking that was going on. More
New 2020 Subaru Ascent purchase We are very happy with our new Subaru Ascent purchase and with the excellent sales support we received the though the entire process. Brandon Williams We are very happy with our new Subaru Ascent purchase and with the excellent sales support we received the though the entire process. Brandon Williams,our sales consultant, did a great job explaining the many features of the Ascent and being patient with us while we were car shopping. He was always there to answer the questions we had and did a good job of following up with us to see if he could be of assistance. We were very satisfied with the sales process and received a fair price on our trade in and on the Ascent. Brad Wheeler, (no relation), the finance manager, also was a pleasure to work with. After the purchase Brandon walked us through all the safety features on the Ascent and how to operate them. He really knows his Subaru's. We looked forward to working with Ramsey in the future as we have in the past. I am a long time Sumner Ramsey customer going back to the days when they were a Pontiac dealership downtown in the 60's. More
Great service! Matt was a great salesperson - knowlegable and lo key. No sales hype! Gave us space to decide what was best for us. Gave us a fair and reasonable pric Matt was a great salesperson - knowlegable and lo key. No sales hype! Gave us space to decide what was best for us. Gave us a fair and reasonable price. Great experience! More
Great experience As a female in my 20s, it can be intimidating to walk into a car dealership alone. Chris Dixon was the absolute best salesman I could have asked for. As a female in my 20s, it can be intimidating to walk into a car dealership alone. Chris Dixon was the absolute best salesman I could have asked for. He was patient, knowledgable, answered my million questions and was very helpful to steer me in the direction of my new Mazda, even though he’s a Subaru salesman. It was an easy, comfortable experience and he was able to get me a great deal as well. More
No Hassle Attentive Honest Great experience. This is my third Subaru and I would not buy anything else. Not only is Brandon a wonderful sales person but the service department i Great experience. This is my third Subaru and I would not buy anything else. Not only is Brandon a wonderful sales person but the service department is friendly and caring. More
Best sales experience ever Spending over 30,000 is never easy- and it’s not always fun. I can’t say enough good things about Paul and his helpfulness, compassion, courtesy and k Spending over 30,000 is never easy- and it’s not always fun. I can’t say enough good things about Paul and his helpfulness, compassion, courtesy and kindness. He made the car buying experience so enjoyable and easy. Every step of the way he went above and beyond to make sure we were comfortable and had exactly what I needed. I love Subaru’s (this is our second) but even if I didn’t, working with Paul would be enough to bring us back for any car purchase we needed to make. More
Efficient with oil change My only concern was the clock wasn't looked at but will bring it back to have it updated. Not updating on it's own? My only concern was the clock wasn't looked at but will bring it back to have it updated. Not updating on it's own? More
Great product great salesman This is the fourth car that Paul has helped us lease. Every time we have been in he has been punctual professional and knowledgeable about the produc This is the fourth car that Paul has helped us lease. Every time we have been in he has been punctual professional and knowledgeable about the products that we are interested in. He is an all-around nice guy and if he doesn’t know the answer he’ll find out for you! We will be back again! Thanks Paul! More
Always Curtious and Organized I have had Ramsey service my car for most of my needs since I purchased it there. They are always prompt, organized and so kind. I appreciate that the I have had Ramsey service my car for most of my needs since I purchased it there. They are always prompt, organized and so kind. I appreciate that they are always very upfront on any service needs and costs. More