
Ramsey Subaru of Des Moines
Urbandale, IA
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Awesome, easy, no “typical car salesman” experience! My experience was perfect for me! I’m in sales and can’t stand the “typical sales” that you still receive on many car lots around town. This was a no My experience was perfect for me! I’m in sales and can’t stand the “typical sales” that you still receive on many car lots around town. This was a no bull approach to car buying that was refreshing and simple! Jeremy was awesome! He was easy to work with and informative. As a woman, this is even more appreciated. I wasn’t made to feel out of place at all here by any of the staff like the old days when a woman would walk into a car dealership! ;-). Thank you, Ramsey Mazda! More
EXCELLENT I just purchased my very first Subaru a 2019 Outback from Mitch Williams. He was Awesome to work with. I was impressed with his knowledge and patience I just purchased my very first Subaru a 2019 Outback from Mitch Williams. He was Awesome to work with. I was impressed with his knowledge and patience he took time to explain everything to me. He went above and beyond. I was able to drive my brand new vehicle home the next day. Thank you Mitch. He even helped me take items out of my car I was trading in and transferred my license plates for me. He also made sure I understood all the parts of the vehicle and hooked up my I phone to the vehicle. I will definitely recommend Ramsey to my friends and family. Thank you Mitch More
Fast and easy Mitch kept great communication with me during the entire purchase process, he was very knowledgeable and professional. I will absolutely be a repeat c Mitch kept great communication with me during the entire purchase process, he was very knowledgeable and professional. I will absolutely be a repeat customer. Thanks! More
Routine maintenence wasn't able to drop off for express service. Told to come back at 3, I did but told that wasn't good either. They did get me in and I did have to wait wasn't able to drop off for express service. Told to come back at 3, I did but told that wasn't good either. They did get me in and I did have to wait an hour, no problem. More
Airbag replacement I had the recall on the airbag done in my WRX. I got the car home and realized the passenger side vent was not seated properly. ( Set back in dash) an I had the recall on the airbag done in my WRX. I got the car home and realized the passenger side vent was not seated properly. ( Set back in dash) and the bezel around the radio wasn't seated right as well. ( Pulled away from dash) and some piece in top of dash a round clip in piece is not put back correctly either. Overall pretty disappointed since I feel like whoever did my car hurried and didn't choose quality or customer service. It makes me worry about what else wasn't put back together correctly. And unfortunately I don't get days off work except Sundays so taking it back is a huge hassle for me. More
Return customer I easily scheduled my service appointment with Dennis Parker. I called to indicate that I was running late due to an accident on the interstate and t I easily scheduled my service appointment with Dennis Parker. I called to indicate that I was running late due to an accident on the interstate and they were still able to get my car in for my appointment and finished the service very quickly but thoroughly. Dennis and the cashier that day were very friendly. More
First service after purchase. Everyone was so polite and helpful. I asked a last minute question and it didn't bother them to spend a few more moments of their time on an extremel Everyone was so polite and helpful. I asked a last minute question and it didn't bother them to spend a few more moments of their time on an extremely hot morning. No one tried to sell me more than was needed. Suggested additional service in increments that would help anyone's budget. More
Quick and efficient service center My most recent visit to Ramsey service center was for a warranty air bag replacement. I was able to easily schedule an appointmen and every commitment My most recent visit to Ramsey service center was for a warranty air bag replacement. I was able to easily schedule an appointmen and every commitment was met. More
Brandon was awesome! I bought my first Subaru here. Because of my great experience, this definitely won’t be my last Subaru! Brandon was an amazing salesman and made sure I bought my first Subaru here. Because of my great experience, this definitely won’t be my last Subaru! Brandon was an amazing salesman and made sure that I found the perfect car and knew all about it before I left the lot. He was friendly, attentive, and thorough. I would recommend Ramsey Subaru (and Brandon) to everyone! More
Best in town 4th car I have purchased from Ramsey, 3rd from Jeremy Mederios. He is incredible! He is respectful, informative, knows his product and is proud of the 4th car I have purchased from Ramsey, 3rd from Jeremy Mederios. He is incredible! He is respectful, informative, knows his product and is proud of the brand. More