
Ramsey Subaru of Des Moines
Urbandale, IA
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Very pleased Jeff "JJ" James was knowledgeable and enjoyable to work with. Would be happy to deal with him again. Everyone at the dealership was very friendly. Jeff "JJ" James was knowledgeable and enjoyable to work with. Would be happy to deal with him again. Everyone at the dealership was very friendly. More
Love my RED baby Paul helped me get into my 6th outback, second from him and third from dealership. Great experience and wonder salesmen. All transactions were done Paul helped me get into my 6th outback, second from him and third from dealership. Great experience and wonder salesmen. All transactions were done online so this was very easy More
Fast service Sales was helpful to answer our questions about the ascent. The service waiting area is very comfortable and clean. Service was fast even without an Sales was helpful to answer our questions about the ascent. The service waiting area is very comfortable and clean. Service was fast even without an appointment. More
Great experience Really enjoyed working with Paul. He was patient-never pushy-and eager and willing to answer all my questions. He knew the features of the product and Really enjoyed working with Paul. He was patient-never pushy-and eager and willing to answer all my questions. He knew the features of the product and gave me a lot of good information that helped me make a confident decision to buy a Subaru Forester. He was friendly and engaging. Made the car-buying experience a pleasant one. Brad was friendly and helped me complete the financial paperwork in a timely fashion. I appreciated that he didn't try to push me to purchase add-on products or services. More
Quick recall fix I got a notice that our 2018 Mazda had a recall so we stoped by one after to make an appointment for another day. They wanted to do it that afternoon I got a notice that our 2018 Mazda had a recall so we stoped by one after to make an appointment for another day. They wanted to do it that afternoon but we did not have time so we made it for the following morning. We got it in and out under an hour with everything taken care of. They were very good about explaining the recall details. More
Accent puchase Outstanding experience! Paul Moser was extremely knowledgeable about the new 2020 Accent. He pointed out all the unique options during our test drive Outstanding experience! Paul Moser was extremely knowledgeable about the new 2020 Accent. He pointed out all the unique options during our test drive. No high pressure sales just attentive from beginning to end. Responded to every question and did post purchase follow-ups to ensure we didn't have any questions. More
AMAZING. Best dealership I visited during my car buying Everyone at Ramsey goes above and beyond what is required. They all have passion for what they do and want to make sure you walk away happy and taken Everyone at Ramsey goes above and beyond what is required. They all have passion for what they do and want to make sure you walk away happy and taken care off. They care more about making sure you find the right vehicle for you over making a sale, even if it's not on their lot!!! Fantastic people, and my #1 recommendation for anyone buying a car. Whether you leave with a car or not you will leave happier and better informed than when you went in. More
A New experience for an elderly couple We are a very lucky couple to have purchased most of our vehicles from the same dealer all our lives,where we were always treated like family, now we We are a very lucky couple to have purchased most of our vehicles from the same dealer all our lives,where we were always treated like family, now we looking for a new dealer. This dealer went out of his way to provide us with all the information we would need to operate the new auto and all the new things we were not used too. What most dealers don't understand is that seniors are not dumb, just technically Challenged, This dealer showed us how to used all the new things we didn't have before, We wish to THANK the ENTIRE STAFF, for there assistance. If we arrived and our salesperson was busy, someone else would step right up to answer our question. They made this a lovely experience.. More
Great Quick Service I needed a brake inspection because of an awful squeal in the mornings after rain and driving in reverse. Cory Wolford, my service writer, explained w I needed a brake inspection because of an awful squeal in the mornings after rain and driving in reverse. Cory Wolford, my service writer, explained what may be causing it and said that it was a common symptom for a 2008 Mazda 3. After an inspection by a technician, my brakes were okay. When Mr. Wolford came to me to tell me that, he asked if I was interested in new spark plugs since my mileage indicated it. I declined it because I already replaced them a while back. The charge for the inspection was minimal and I was happy. More
Excellent. We just bought a Crosstrek and love it. Everyone was friendly and helpful. Thanks Paul Moser and everyone at Ramsey. We will be back for our next car. We just bought a Crosstrek and love it. Everyone was friendly and helpful. Thanks Paul Moser and everyone at Ramsey. We will be back for our next car. More