
Ramsey Subaru of Des Moines
Urbandale, IA
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AMAZING. Best dealership I visited during my car buying Everyone at Ramsey goes above and beyond what is required. They all have passion for what they do and want to make sure you walk away happy and taken Everyone at Ramsey goes above and beyond what is required. They all have passion for what they do and want to make sure you walk away happy and taken care off. They care more about making sure you find the right vehicle for you over making a sale, even if it's not on their lot!!! Fantastic people, and my #1 recommendation for anyone buying a car. Whether you leave with a car or not you will leave happier and better informed than when you went in. More
Accent puchase Outstanding experience! Paul Moser was extremely knowledgeable about the new 2020 Accent. He pointed out all the unique options during our test drive Outstanding experience! Paul Moser was extremely knowledgeable about the new 2020 Accent. He pointed out all the unique options during our test drive. No high pressure sales just attentive from beginning to end. Responded to every question and did post purchase follow-ups to ensure we didn't have any questions. More
A New experience for an elderly couple We are a very lucky couple to have purchased most of our vehicles from the same dealer all our lives,where we were always treated like family, now we We are a very lucky couple to have purchased most of our vehicles from the same dealer all our lives,where we were always treated like family, now we looking for a new dealer. This dealer went out of his way to provide us with all the information we would need to operate the new auto and all the new things we were not used too. What most dealers don't understand is that seniors are not dumb, just technically Challenged, This dealer showed us how to used all the new things we didn't have before, We wish to THANK the ENTIRE STAFF, for there assistance. If we arrived and our salesperson was busy, someone else would step right up to answer our question. They made this a lovely experience.. More
Outback purchase Dejah Hassler was very helpful in the buying process, highlighting features of the vehicles I was interested in from day 1. She made time for my purch Dejah Hassler was very helpful in the buying process, highlighting features of the vehicles I was interested in from day 1. She made time for my purchase when she was already off for the day to accommodate my schedule. Very friendly and knowledgeable. Would definitely recommend to a friend or family to worth with. Thank you Dejah! Kim from finance was also great, reviewing my purchase agreement and answering all my questions. More
Very helpful Jake Scent was very helpful and not pushy. He helped identify the vehicle we were looking for. I don't think there was anything about the vehicle th Jake Scent was very helpful and not pushy. He helped identify the vehicle we were looking for. I don't think there was anything about the vehicle that he didn't show us how to operate. Very thorough. More
Express Service Used Express Service for oil change, tire rotation and replacement filters. Was in and out of shop within 45 minutes. All the people were very court Used Express Service for oil change, tire rotation and replacement filters. Was in and out of shop within 45 minutes. All the people were very courteous. More
Great Quick Service I needed a brake inspection because of an awful squeal in the mornings after rain and driving in reverse. Cory Wolford, my service writer, explained w I needed a brake inspection because of an awful squeal in the mornings after rain and driving in reverse. Cory Wolford, my service writer, explained what may be causing it and said that it was a common symptom for a 2008 Mazda 3. After an inspection by a technician, my brakes were okay. When Mr. Wolford came to me to tell me that, he asked if I was interested in new spark plugs since my mileage indicated it. I declined it because I already replaced them a while back. The charge for the inspection was minimal and I was happy. More
Excellent. We just bought a Crosstrek and love it. Everyone was friendly and helpful. Thanks Paul Moser and everyone at Ramsey. We will be back for our next car. We just bought a Crosstrek and love it. Everyone was friendly and helpful. Thanks Paul Moser and everyone at Ramsey. We will be back for our next car. More
Love the CX-5 Thank you for working with us and offering a fair trade-in and getting us into a CX-5. Brian was very thorough with the information and efficient in p Thank you for working with us and offering a fair trade-in and getting us into a CX-5. Brian was very thorough with the information and efficient in processing the sale. More
Great salesman Brandon and Kim the accountant. Brandon was very patient with me and is still helping me. I will be seeing him for answers again Thursday, the 18th and again until I am very comfort Brandon was very patient with me and is still helping me. I will be seeing him for answers again Thursday, the 18th and again until I am very comfortable with my new car. More