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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,546 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,546 reviews

April 12, 2021

We just bought a new Outback and the experience could not have been better, so much so we returned and bought a new Forester. Chris Dixon was great to work with and the rest of the staff was super. Explained More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Chris Dixon
Apr 15, 2021 -

Ramsey Subaru of Des Moines responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. - The Lithia Ramsey Subaru Team

April 12, 2021

If there was an option for zero stars I would pick that. I was lied repeatedly by salesman Rufad. If you have questions, do not expect a response ever. Worst service ever! Manager David Turner did not c More

by Never buying from Ramsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rufad Medinoski
Apr 14, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for taking the time to share your recent experience at Lithia Ramsey Subaru. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. - The Lithia Ramsey Subaru Team

April 09, 2021

We have been Subaru loyalists for almost all of our vehicles and have loved working with Ramsey. Our previous sales person retired so we worked with Paul Moser to buy our new Ascent. Ramsey didn't hav More

by whitbouma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Apr 14, 2021 -

Ramsey Subaru of Des Moines responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Lithia Ramsey Subaru Team

April 05, 2021

Chris Donahue was my sales rep. I knew what vehicle I wanted and didn’t want to waste much time although I had a couple accessory questions He thoroughly answered them and prepared the paperwork quickl More

by waynevanderleest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Donahue, Kim Freeborn
Apr 08, 2021 -

Ramsey Subaru of Des Moines responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Lithia Ramsey Subaru Team

April 04, 2021

My wife, my sister, and I spent the better part of a day (March 12, 2021) with Natthaniel and the good folks at Ramsey Subaru in Des Moines. From the onset, we were welcomed by Natthaniel, treated with res More

by wettacje
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natthanial Devick
Apr 07, 2021 -

Ramsey Subaru of Des Moines responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Lithia Ramsey Subaru Team

April 02, 2021

We just bought a new Forester from Ramsey and Mitch Williams. It was a good, and very efficient experience. I did research on the model in advance, and then searched through the Ramsey inventory onli More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Williams
Apr 07, 2021 -

Ramsey Subaru of Des Moines responded

We cannot thank you enough for your wonderful review of Lithia Ramsey Subaru and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! - The Lithia Ramsey Subaru Team

March 30, 2021

If you want great friendly customer service go see Shiv Patel, made our car buying experience amazing, will definitely be doing business again with Shiv Patel More

by Briananderson77131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiv Patel
Apr 21, 2021 -

Ramsey Subaru of Des Moines responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Lithia Ramsey Subaru Team

March 20, 2021

This purchase was amazing. Very friendly polite and caring. Listened to what I was looking for not what they wanted to sell me. Highly recommended Ramsey’s More

by Shbak14s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Elam
Mar 24, 2021 -

Ramsey Subaru of Des Moines responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - The Lithia Ramsey Subaru Team

March 18, 2021

I recently purchased my Mazda 3 from Ramsey. Jeremy was awesome to work with from start to finish. The whole buying experience was super easy. This is my third time buying from Ramsey. More

by Jeanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Medeiros
Mar 23, 2021 -

Ramsey Subaru of Des Moines responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. - The Lithia Ramsey Subaru Team

March 16, 2021

Recently, I leased a Forester at Ramsey Subaru. It was the best experience I have ever had at a car dealership. Paul Moser gave me all the info I needed without any pressure. I will go back when it is tim More

by ncadams
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Mar 18, 2021 -

Ramsey Subaru of Des Moines responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Lithia Ramsey Subaru. Thank you so much for your business and please let us know if there's anything else we can do for you. - The Lithia Ramsey Subaru Team

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