Ramsey Subaru of Des Moines

Patience Paul Moser was great. We looked for about a year trying to find the perfect car for our family. Paul never rushed us. He would contact us when he t Paul Moser was great. We looked for about a year trying to find the perfect car for our family. Paul never rushed us. He would contact us when he thought he found a vehicle he thought we were interested in. We finally found it! More

service for wheel issue The service department always exceeds my expectations. They are competent and courteous. They always seem happy to do their job; believe in their The service department always exceeds my expectations. They are competent and courteous. They always seem happy to do their job; believe in their product and are willing to go the extra mile for their customer. More

Car Service It was an fast precise regular service, the staff were knowledgeable and polite. They were even able to use my service contract again so there was no It was an fast precise regular service, the staff were knowledgeable and polite. They were even able to use my service contract again so there was no cost. More

Buying a car was never easier My mind was set on an entirely different car before I got to Ramsey Subaru. However, Paul was personable, attentive to the details I wanted, and showe My mind was set on an entirely different car before I got to Ramsey Subaru. However, Paul was personable, attentive to the details I wanted, and showed me car features I didn’t think I cared about and now can’t live without. Before I knew I had the car I was meant to have and it wouldn’t have happened without Paul. More

New used car Our regular salesperson was unavailable so she helped us find Rodney Elam who bent over backwards to create a transparent, trusting relationship with Our regular salesperson was unavailable so she helped us find Rodney Elam who bent over backwards to create a transparent, trusting relationship with us to make purchase of our used car a great experience. Rodney in sales followed through on everything with service on our behalf. We appreciate honesty, transparency which we believe in through Tracy Plumb, Rodney Elam in sales at Ramsey. More

tail light recall I was there do to a Subaru recall on a tail light issue. service was prompt and efficient as always. It is unusual for Subaru to issue recalls. I was there do to a Subaru recall on a tail light issue. service was prompt and efficient as always. It is unusual for Subaru to issue recalls. More

Standard maintenance on my CX-9 Always great service, very thorough and informative. Everything I request is done to my satisfaction and there are no hidden surprises. The customer Always great service, very thorough and informative. Everything I request is done to my satisfaction and there are no hidden surprises. The customer service and quality of work is outstanding. By the way, my 2010 CX-9 has 235,000 ,miles on it and , thanks to Ramsey service (the only place it's even been serviced) it's still going strong! More

Service is great I have an older Subaru and the technician omitted to reset the timing of the idling of the car which caused it to shut down on me as soon as I left. T I have an older Subaru and the technician omitted to reset the timing of the idling of the car which caused it to shut down on me as soon as I left. They made it right by providing me with a loaner and fixing the car and keeping it over the weekend to ensure there was no more issues. Dennis was involved in the process, calling me and informing me of all the steps taken. He is wonderful, professional, and very knowledgeable. More

Short and sweet From start to finish I had a great experience at Ramsey. Paul and Mitch were extremely helpful and friendly without pressuring me to buy. Once I decid From start to finish I had a great experience at Ramsey. Paul and Mitch were extremely helpful and friendly without pressuring me to buy. Once I decided what I wanted, Mitch was very easy to work with. He helped me find the right vehicle within my price range in a limited time window. I was extremely impressed with all the personnel at Ramsey Subaru and would definitely recommend them. I am also very pleased with my new purchase. More

Stellar service Incredibly helpful and competent. They had arranged a loaner car for me, but I didn't end up needing it because they got a complex Job done in a day. Incredibly helpful and competent. They had arranged a loaner car for me, but I didn't end up needing it because they got a complex Job done in a day. More