
Ramsey Subaru of Des Moines
Urbandale, IA
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tail light recall I was there do to a Subaru recall on a tail light issue. service was prompt and efficient as always. It is unusual for Subaru to issue recalls. I was there do to a Subaru recall on a tail light issue. service was prompt and efficient as always. It is unusual for Subaru to issue recalls. More
Standard maintenance on my CX-9 Always great service, very thorough and informative. Everything I request is done to my satisfaction and there are no hidden surprises. The customer Always great service, very thorough and informative. Everything I request is done to my satisfaction and there are no hidden surprises. The customer service and quality of work is outstanding. By the way, my 2010 CX-9 has 235,000 ,miles on it and , thanks to Ramsey service (the only place it's even been serviced) it's still going strong! More
Service is great I have an older Subaru and the technician omitted to reset the timing of the idling of the car which caused it to shut down on me as soon as I left. T I have an older Subaru and the technician omitted to reset the timing of the idling of the car which caused it to shut down on me as soon as I left. They made it right by providing me with a loaner and fixing the car and keeping it over the weekend to ensure there was no more issues. Dennis was involved in the process, calling me and informing me of all the steps taken. He is wonderful, professional, and very knowledgeable. More
Short and sweet From start to finish I had a great experience at Ramsey. Paul and Mitch were extremely helpful and friendly without pressuring me to buy. Once I decid From start to finish I had a great experience at Ramsey. Paul and Mitch were extremely helpful and friendly without pressuring me to buy. Once I decided what I wanted, Mitch was very easy to work with. He helped me find the right vehicle within my price range in a limited time window. I was extremely impressed with all the personnel at Ramsey Subaru and would definitely recommend them. I am also very pleased with my new purchase. More
Stellar service Incredibly helpful and competent. They had arranged a loaner car for me, but I didn't end up needing it because they got a complex Job done in a day. Incredibly helpful and competent. They had arranged a loaner car for me, but I didn't end up needing it because they got a complex Job done in a day. More
Nice clean friendly place to bring your car for service. Nice clean and friendly place. Given a very nice car to use while they worked on my car. Would highly recommend this place. Willing to help. Nice clean and friendly place. Given a very nice car to use while they worked on my car. Would highly recommend this place. Willing to help. More
Knew I was coming, ready for my appointment, and efficient. Took efficient, thorough care of me and my car. The work was of high quality and people were cheerful in their work. Thanks for the coffee and WiFi w Took efficient, thorough care of me and my car. The work was of high quality and people were cheerful in their work. Thanks for the coffee and WiFi while I waited. More
Purchase of car Jake Scent very friendly and explained everything. Scheduling an appointment with Sales expedited this process. Would recommend this dealer to others Jake Scent very friendly and explained everything. Scheduling an appointment with Sales expedited this process. Would recommend this dealer to others. Tour of dealership was helpful More
Helpful and Accommodating I need a new car after mine was totaled. They were very patient with holding the car for me while I worked with my insurance. I need a new car after mine was totaled. They were very patient with holding the car for me while I worked with my insurance. More
Very satisfied Sales department was thorough and diligent in finding the new car we wanted. I appreciated the pricing information that was provided without having to Sales department was thorough and diligent in finding the new car we wanted. I appreciated the pricing information that was provided without having to dicker with the salesman. The price for the trade in was also upfront and honest, no need for dickering. More