Ramsey Subaru of Des Moines

Solid performance My wife and I had purchased several vehicles from Ramsey previously. We hooked up with Mitch Williams over the internet. he was very helpful, but neve My wife and I had purchased several vehicles from Ramsey previously. We hooked up with Mitch Williams over the internet. he was very helpful, but never pushy. We had a very good idea of which vehicle we wanted before ever going to the dealership. Mitch had the car ready and waiting for us. Negotiations were pleasant and several hours later we drove home in our new car. They'll get our business again. More

Exceeded my expectations of a real car salesman Paul wasn’t pushy like other Brand dealership’s salespeople were. Very helpful. Especially when I called because I couldn’t figure out how to open the Paul wasn’t pushy like other Brand dealership’s salespeople were. Very helpful. Especially when I called because I couldn’t figure out how to open the gas filler door! Impressed with his patience and knowledge. Thank you! More

A nice place to wait Comfortable, has water and snacks, several tvs, magazines and papers, and WIFI to help you bid your time while you wait. Its a nice waiting room and Comfortable, has water and snacks, several tvs, magazines and papers, and WIFI to help you bid your time while you wait. Its a nice waiting room and service seemed to be prompt. More

Excellent Service The service department keeps you informed on the status of service and repairs. A friendly atmosphere. I also like getting reminders via text of u The service department keeps you informed on the status of service and repairs. A friendly atmosphere. I also like getting reminders via text of upcoming appointments. More

2010 Miata purchase Ramsey Auto Center is a great place to buy a vehicle. Jim Fenimore is honest, friendly, and goes the extra mile to make the purchase go smoothly. We l Ramsey Auto Center is a great place to buy a vehicle. Jim Fenimore is honest, friendly, and goes the extra mile to make the purchase go smoothly. We love our Miata. More

Good place Friendly people and good service. I will take the new car there for all services. Paul did well and was easy to work with. Good Friendly people and good service. I will take the new car there for all services. Paul did well and was easy to work with. Good More

poor customer service skills and poor attention to detail I have never had a good experience with this dealership - when I was wanting to purchase a Subaru Impreza I went in to the Ramsey dealership as it is I have never had a good experience with this dealership - when I was wanting to purchase a Subaru Impreza I went in to the Ramsey dealership as it is local for where I work and live however they were not at all helpful or friendly (very aloof and arrogant) so I instead drove to Cedar Rapids the following Saturday to buy my car from the dealership there and had a great experience with them. The few times I have had to work with the service department I have received the same unfriendly, arrogant attitude and this last time although I communicated it with them three different ways (verbally over the phone, in writing on the envelope I dropped off with my car key inside, and also via text the day of the repair and I was receiving replies to my text messages so I know they were going to an actual person not just an automated system) that I would not be back until after they were closed to pick up my car so they were to lock the key in the car and leave it where I left it - this was a recall repair so I didn't need to make a payment. When I got there to pick up my car it was no where to be found...after walking around the lot for 20+ minutes I found it a LONG way from the service center, up a hill and behind another building a couple of lots away and the key was not in it...not impressed. More

Efficient and professional Everyone was very organized and friendly. They were also on time . I appreciated their team work in making it a positive experience. I will definitel Everyone was very organized and friendly. They were also on time . I appreciated their team work in making it a positive experience. I will definitely be back for future service More

Used Auto We really enjoy working with the team in the used auto dealership. We never feel pressured and they are really friendly and knowledgeable about the ca We really enjoy working with the team in the used auto dealership. We never feel pressured and they are really friendly and knowledgeable about the cars they are selling. More

Satisfied Wasn’t sure why the battery computer upgrade wasn’t done on my previous visit. Also wondering why I one mentioned I need a new back wiper blade. But Wasn’t sure why the battery computer upgrade wasn’t done on my previous visit. Also wondering why I one mentioned I need a new back wiper blade. But overall I’ve been treated very well. More