
Ramsey Subaru of Des Moines
Urbandale, IA
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routine maintinence I have always had great experience with the staff , they explain everything to me and go over what they did. I once was having a problem with my Bl I have always had great experience with the staff , they explain everything to me and go over what they did. I once was having a problem with my Bluetooth sinking my phone and I called and was told to come over that shiv would help me, he was so nice about it, he helped me figure it out since I am not so tech savvy, he told me he would help again if need be. More
One of our best car buying experiences The Ramsey employees we dealt with when buying our new Outback were all easy to talk with. All shared their knowledge and answered all our questions The Ramsey employees we dealt with when buying our new Outback were all easy to talk with. All shared their knowledge and answered all our questions fully and honestly. Mitch Williams, our salesman was friendly, patient and respectful. (He has a good sense of humor too) He helped guide us to the Subaru that was perfect for our needs. More
Excellent customer service! Very knowledgeable and friendly staff. Customer service is top notch! The team at Ramsey makes the car buying process so smooth and stress free. T Very knowledgeable and friendly staff. Customer service is top notch! The team at Ramsey makes the car buying process so smooth and stress free. Thanks! More
Found a great used vehicle. Dyllan Johnson did a wonderful job helping me find a great car. I went in looking for a CX-5 hybrid and was disappointed to find out that the hybrid v Dyllan Johnson did a wonderful job helping me find a great car. I went in looking for a CX-5 hybrid and was disappointed to find out that the hybrid version is not offered in the United States. Dyllan helped me find a good alternative and I settled on a 2018 Mazda 3. The car is perfect and the service was even better. Phil Johnson helped me decide between financing or buying the vehicle outright and which level of protection I should get. I have given him a five star rating as he offered great service and advice. I would give Dyllan five stars as well if the form would let me but for some reason he is not in the system. More
Great Car Buying Experience I was not exactly happy about having to look for a new vehicle, after being involved in an accident that totaled my 2015 Xterra, but Chris at Ramsey m I was not exactly happy about having to look for a new vehicle, after being involved in an accident that totaled my 2015 Xterra, but Chris at Ramsey made the process enjoyable. He was friendly, knowledgeable and helped me work through my decision making process without ever being pushy or feeling like he was trying to sell me something. He was respectful, provided all the information I needed, replied promptly to my inquiries, and seemed to truly care about helping me find the best car for me. I was also impressed with the dealership in every stage of the buying process, including financing, and the tour of the service facility. More
I was there for a brake lamp recall. I had a 2 hour drive and had no idea how long it was going to take. I was in and out within a half hour. The service manager was a very pleasant young I had a 2 hour drive and had no idea how long it was going to take. I was in and out within a half hour. The service manager was a very pleasant young man. More
Crosstrek Special ordered a 2019 Crosstrek which had to be sourced from overseas. We chose Ramsey as we have been steady customers since 2005. Process was long Special ordered a 2019 Crosstrek which had to be sourced from overseas. We chose Ramsey as we have been steady customers since 2005. Process was long but ultimately rewarding. Car is perfect. We are Costco members and used the Costco vehicle program: dealer fully cooperative in this. Overall a positive experience. More
Great new SUV for the family. I love my new Ascent. Mitch Williams was Crazy knowledgeable about our Ascent. Every time we thought of a question he has a response right away. Yo I love my new Ascent. Mitch Williams was Crazy knowledgeable about our Ascent. Every time we thought of a question he has a response right away. You could tell he knew the car and loved what he was helping us find. Dennis did a wonderful job with our financing and made sure to talk about all the things I might or might not need. He help our family make the right choice for us. Thank you Mitch! PS the key chains we got with out new keys could use improvement :D More
First time owner. First time buying a Subaru. Brandon Williams is a great salesman to work with, polite and knowledgeable helped make our purchase a great experience . First time buying a Subaru. Brandon Williams is a great salesman to work with, polite and knowledgeable helped make our purchase a great experience . Look forward to our new partnership. More
As usual, they were prompt to respond and considerate Every time I drive into the bay at Ramsey, I am greeted with a smile. When the service is complete the attendant kindly ushers me to the cashier. When Every time I drive into the bay at Ramsey, I am greeted with a smile. When the service is complete the attendant kindly ushers me to the cashier. When I was in an accident, the young lady at the desk was so gracious. More