Ramsey Subaru of Des Moines

Great service I've been using Ramsey auto center for about 10 years after using several other auto makers' centers and national discount shops. I have always gotten I've been using Ramsey auto center for about 10 years after using several other auto makers' centers and national discount shops. I have always gotten excellent service at Ramsey. Courteous staff walk me through everything that needs to be done before they do anything and tell me when something doesn't need servicing. This has instilled trust that I won't be talked into services I don't need. Service is fast, waiting room is exceptionally clean and the prices are comparable to others I've used. Love the cars, love the service. More

Express service oil change I stopped in for an oil change without an appointment. The service department got me in right away, were extremely polite, did an excellent job. I stopped in for an oil change without an appointment. The service department got me in right away, were extremely polite, did an excellent job. More

Hassle free Very knowledgable sales person. Patient & thorough when it came to exploring multiple options. I never felt rushed or pressured even though I spent 2 Very knowledgable sales person. Patient & thorough when it came to exploring multiple options. I never felt rushed or pressured even though I spent 2+ hours asking questions & test driving different vehicles. After made purchase & returned to pick up car the sales person helped me return my rental car & then spent well over an hour orienting me to the car's many features & how to operate. Again very patient & accommodating. I do not like shopping for cars but this experience has been very positive. More

Recall service Scheduled recall service took a bit longer than we expected, but waiting area is comfortable. Service was completed to our satisfaction, and our luck Scheduled recall service took a bit longer than we expected, but waiting area is comfortable. Service was completed to our satisfaction, and our lucky dog was even given a new Subaru toy to play with. More

Airbag recall service The service center provided all the same services that they provide for a pay-visit, including the car wash and follow up. Really nice job. The service center provided all the same services that they provide for a pay-visit, including the car wash and follow up. Really nice job. More

routine maintinence I have always had great experience with the staff , they explain everything to me and go over what they did. I once was having a problem with my Bl I have always had great experience with the staff , they explain everything to me and go over what they did. I once was having a problem with my Bluetooth sinking my phone and I called and was told to come over that shiv would help me, he was so nice about it, he helped me figure it out since I am not so tech savvy, he told me he would help again if need be. More

One of our best car buying experiences The Ramsey employees we dealt with when buying our new Outback were all easy to talk with. All shared their knowledge and answered all our questions The Ramsey employees we dealt with when buying our new Outback were all easy to talk with. All shared their knowledge and answered all our questions fully and honestly. Mitch Williams, our salesman was friendly, patient and respectful. (He has a good sense of humor too) He helped guide us to the Subaru that was perfect for our needs. More

Excellent customer service! Very knowledgeable and friendly staff. Customer service is top notch! The team at Ramsey makes the car buying process so smooth and stress free. T Very knowledgeable and friendly staff. Customer service is top notch! The team at Ramsey makes the car buying process so smooth and stress free. Thanks! More

Found a great used vehicle. Dyllan Johnson did a wonderful job helping me find a great car. I went in looking for a CX-5 hybrid and was disappointed to find out that the hybrid v Dyllan Johnson did a wonderful job helping me find a great car. I went in looking for a CX-5 hybrid and was disappointed to find out that the hybrid version is not offered in the United States. Dyllan helped me find a good alternative and I settled on a 2018 Mazda 3. The car is perfect and the service was even better. Phil Johnson helped me decide between financing or buying the vehicle outright and which level of protection I should get. I have given him a five star rating as he offered great service and advice. I would give Dyllan five stars as well if the form would let me but for some reason he is not in the system. More

I was there for a brake lamp recall. I had a 2 hour drive and had no idea how long it was going to take. I was in and out within a half hour. The service manager was a very pleasant young I had a 2 hour drive and had no idea how long it was going to take. I was in and out within a half hour. The service manager was a very pleasant young man. More