Ramsey Subaru of Des Moines

Crosstrek Special ordered a 2019 Crosstrek which had to be sourced from overseas. We chose Ramsey as we have been steady customers since 2005. Process was long Special ordered a 2019 Crosstrek which had to be sourced from overseas. We chose Ramsey as we have been steady customers since 2005. Process was long but ultimately rewarding. Car is perfect. We are Costco members and used the Costco vehicle program: dealer fully cooperative in this. Overall a positive experience. More

Great new SUV for the family. I love my new Ascent. Mitch Williams was Crazy knowledgeable about our Ascent. Every time we thought of a question he has a response right away. Yo I love my new Ascent. Mitch Williams was Crazy knowledgeable about our Ascent. Every time we thought of a question he has a response right away. You could tell he knew the car and loved what he was helping us find. Dennis did a wonderful job with our financing and made sure to talk about all the things I might or might not need. He help our family make the right choice for us. Thank you Mitch! PS the key chains we got with out new keys could use improvement :D More

Great Car Buying Experience I was not exactly happy about having to look for a new vehicle, after being involved in an accident that totaled my 2015 Xterra, but Chris at Ramsey m I was not exactly happy about having to look for a new vehicle, after being involved in an accident that totaled my 2015 Xterra, but Chris at Ramsey made the process enjoyable. He was friendly, knowledgeable and helped me work through my decision making process without ever being pushy or feeling like he was trying to sell me something. He was respectful, provided all the information I needed, replied promptly to my inquiries, and seemed to truly care about helping me find the best car for me. I was also impressed with the dealership in every stage of the buying process, including financing, and the tour of the service facility. More

Bad Service Went for an oil change. The mechanic didn’t re-attach the drain plug cover correctly, causing it to fall off the car while driving home. Had to return Went for an oil change. The mechanic didn’t re-attach the drain plug cover correctly, causing it to fall off the car while driving home. Had to return to the dealer three times to correct their mistake. Will never get my car serviced there in the future. More

First time owner. First time buying a Subaru. Brandon Williams is a great salesman to work with, polite and knowledgeable helped make our purchase a great experience . First time buying a Subaru. Brandon Williams is a great salesman to work with, polite and knowledgeable helped make our purchase a great experience . Look forward to our new partnership. More

As usual, they were prompt to respond and considerate Every time I drive into the bay at Ramsey, I am greeted with a smile. When the service is complete the attendant kindly ushers me to the cashier. When Every time I drive into the bay at Ramsey, I am greeted with a smile. When the service is complete the attendant kindly ushers me to the cashier. When I was in an accident, the young lady at the desk was so gracious. More

Very happy We test drove a RAV4, before coming to Subaru. We love the atmosphere in the showroom. Our salesman was great and could answer all questions We test drove a RAV4, before coming to Subaru. We love the atmosphere in the showroom. Our salesman was great and could answer all questions More

Another wonderful experience Second time working with Ramsey Subaru. Always treated with respect. No high pressure sales tactics. Only interested in what works for you and not w Second time working with Ramsey Subaru. Always treated with respect. No high pressure sales tactics. Only interested in what works for you and not what is best for dealership. More

Courtesy and fast I was pleased with the. courtesy and timeliness that ycar was serviced recently . Although the wait was short I really enjoyed I enjoyed the I was pleased with the. courtesy and timeliness that ycar was serviced recently . Although the wait was short I really enjoyed I enjoyed the comfort and convenience of the waiting area More

Fast efficient and great customer service Been hoing there for 2 or 3 years now and everytime i have been there they are fast friendly and efficient. I have always had great service on both e Been hoing there for 2 or 3 years now and everytime i have been there they are fast friendly and efficient. I have always had great service on both ends buying a car and having it serviced. More