
Ramsey Subaru of Des Moines
Urbandale, IA
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Great service, great staff, great experience The service staff were professional, courteous, prompt, and friendly. They got my Subaru in and out on the timeline they estimated and I couldn’t be h The service staff were professional, courteous, prompt, and friendly. They got my Subaru in and out on the timeline they estimated and I couldn’t be happier. Thanks to the great staff for all they do. More
Felt very welcome Everyone was very helpful with getting everything taken care of promptly and quickly. Matt was very easy to follow for instructions of how everything Everyone was very helpful with getting everything taken care of promptly and quickly. Matt was very easy to follow for instructions of how everything worked in the car. He provided me with a lot of additional information to questions that I had as well. I hope to continue to have great service as I own my outback. More
Quick easy and painless I went in with a good idea of what I wanted. Someone explained further what I was looking at. I test drove and compared financing options. Al in all I I went in with a good idea of what I wanted. Someone explained further what I was looking at. I test drove and compared financing options. Al in all I ended up with a beautiful new car with little time spent at the dealership and I didn't feel pressured in any way. More
New car purchase My search for a new car was informative and efficient. Salesperson was helpful but not pushy, knowledgeable, and pleasant. Questions I had were answ My search for a new car was informative and efficient. Salesperson was helpful but not pushy, knowledgeable, and pleasant. Questions I had were answered promptly and demonstrated on car I was interested in. More
Great customer service and communication Our salesman Jake was very friendly, accommodating, and great with communication. Overall, we had a positive experience with this dealership and would Our salesman Jake was very friendly, accommodating, and great with communication. Overall, we had a positive experience with this dealership and would recommend them to others. More
We intended to purchase a Subaru Crosstrek We arrived without an appointment, were welcomed at the door, given a test drive, we explained what we wanted. Matt said they would check to see if We arrived without an appointment, were welcomed at the door, given a test drive, we explained what we wanted. Matt said they would check to see if our requested model, color, etc. was available while we were test driving the demonstrator. Several minutes later we returned to see "our car front and center." While we did the paper work with Pat, our accessories (top carrier) were installed. Prompt efficient service without pressure, as you would hope in a sales/service team. More
Experience I purchased a new 2019 Subaru Impreza from Brandon Williams and had a great experience. He was knowledgeable, patient, and easy to talk to. The entire I purchased a new 2019 Subaru Impreza from Brandon Williams and had a great experience. He was knowledgeable, patient, and easy to talk to. The entire process was laid back and effortless. I feel stressed when dealing with dealerships, but did not feel that way during this experience. Would highly recommend Brandon to both friends and family. More
Top notch Our trip to Ramsey was very positive. Salesman was knowledgeable and very personable. The process went smoothly, no pressure and completely quickly. F Our trip to Ramsey was very positive. Salesman was knowledgeable and very personable. The process went smoothly, no pressure and completely quickly. Finance was fast as well, he too was very knowledgeable, flexible when asked to show us other warranty options and very professional. More
Easy going and hassle free experience 4 star instead of 5 simply because it took a little while for a sales person to come and assist us. However, once that connection was made everyone at 4 star instead of 5 simply because it took a little while for a sales person to come and assist us. However, once that connection was made everyone at Ramsey's was nice, understanding, and helpful. We received straight forward answers to any questions without the pressure of feeling like we were expected to buy. Transparent pricing, and an easy to follow break down of the finances helped significantly as we determined what was right for us. More
Excellent I appreciate their honesty and ability. I trust them completely . They diagnose issue and have the capability to repair same day. Also provide reliab I appreciate their honesty and ability. I trust them completely . They diagnose issue and have the capability to repair same day. Also provide reliable loaners. More