Ramsey Subaru of Des Moines

Easy going and hassle free experience 4 star instead of 5 simply because it took a little while for a sales person to come and assist us. However, once that connection was made everyone at 4 star instead of 5 simply because it took a little while for a sales person to come and assist us. However, once that connection was made everyone at Ramsey's was nice, understanding, and helpful. We received straight forward answers to any questions without the pressure of feeling like we were expected to buy. Transparent pricing, and an easy to follow break down of the finances helped significantly as we determined what was right for us. More

Quick easy and painless I went in with a good idea of what I wanted. Someone explained further what I was looking at. I test drove and compared financing options. Al in all I I went in with a good idea of what I wanted. Someone explained further what I was looking at. I test drove and compared financing options. Al in all I ended up with a beautiful new car with little time spent at the dealership and I didn't feel pressured in any way. More

New car purchase My search for a new car was informative and efficient. Salesperson was helpful but not pushy, knowledgeable, and pleasant. Questions I had were answ My search for a new car was informative and efficient. Salesperson was helpful but not pushy, knowledgeable, and pleasant. Questions I had were answered promptly and demonstrated on car I was interested in. More

Great customer service and communication Our salesman Jake was very friendly, accommodating, and great with communication. Overall, we had a positive experience with this dealership and would Our salesman Jake was very friendly, accommodating, and great with communication. Overall, we had a positive experience with this dealership and would recommend them to others. More

Excellent I appreciate their honesty and ability. I trust them completely . They diagnose issue and have the capability to repair same day. Also provide reliab I appreciate their honesty and ability. I trust them completely . They diagnose issue and have the capability to repair same day. Also provide reliable loaners. More

Bought a used car Bought a 2014 Buick Verano, good friendly people, not pushy like some other dealerships,I highly would recommend them.Dyllan Johnson was our sales per Bought a 2014 Buick Verano, good friendly people, not pushy like some other dealerships,I highly would recommend them.Dyllan Johnson was our sales person More

My Ramsey Comfortable waiting room. Complimentary coffee, tea or water and snaks. Some watched the large tv and others worked on phones and computers or read. W Comfortable waiting room. Complimentary coffee, tea or water and snaks. Some watched the large tv and others worked on phones and computers or read. Wait time was much less than expected and I was almost sorry to leave so soon. The service personnel were very courteous. More

Very helpful staff Chris Donahue was very patient and answered all my questions. There was no pressure! Not to buy and not to buy immediately or I’d be missing a one da Chris Donahue was very patient and answered all my questions. There was no pressure! Not to buy and not to buy immediately or I’d be missing a one day deal. The facility is clean. They made sure I was able to see every vehicle I thought I might be interested in purchasing. Even handled donating my old car for me so I didn’t have to make another trip to town-very helpful. More

Comfortable waiting area; poor commubicatin My main complaint is that I was left waiting much longer than I should have for service on my vehicle. Instructions to the waiting area were unclear a My main complaint is that I was left waiting much longer than I should have for service on my vehicle. Instructions to the waiting area were unclear and I now realize I ended up in the Mazda waiting area. I was not notified when my vehicle was finished being worked on. With the miscommunication of location of waiting area and not being replied to in the text messaging system (asking if the vehicle is ready for pick up among other questions), I ended up staying and waiting to be contacted to pick up my vehicle over an hour than I needed to wait. I later found out when I picked up my keys from a worker told me that it’s been done for that duration of time. This was frustrating to me. I would suggest calling or text messaging the customer when the vehicle is ready in the future. More

Great service My wife and I had our Ford Edge in for some body work due to an accident. They were able to get us scheduled in a timely fashion. The shop kept mysel My wife and I had our Ford Edge in for some body work due to an accident. They were able to get us scheduled in a timely fashion. The shop kept myself and my wife informed on how the repairs we’re going. They completed their work in a timely manner, and our Edge looks as good as the day we bought it. If we are ever in need of a body shop we will be taking our vehicle to Ramey. More