Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ramsey Subaru of Des Moines
Urbandale, IA
2,551 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,551 reviews
June 06, 2019
Excellent Service! Loaner car was great! Service was excellent! Price seemed fair. Competition of work was ontime. I was overall impressed by the service & experience. I Loaner car was great! Service was excellent! Price seemed fair. Competition of work was ontime. I was overall impressed by the service & experience. I would use Ramsey again ! More
by Appresative customer
Verified CustomerEmployees Worked With
I don’t know the names of the people I worked with. But they were all great!
June 06, 2019
Excellent service What can I say other than very pleased and like the product and people and coffee. Glad to have you in Des Moines and able to make appointments. What can I say other than very pleased and like the product and people and coffee. Glad to have you in Des Moines and able to make appointments. More
by mplane
Employees Worked With
Chris Dixon, Dennis Parker
June 06, 2019
Great service Travis was the service representative who assisted me with my oil change. I was greeted when I arrived and informed approximately when the oil change Travis was the service representative who assisted me with my oil change. I was greeted when I arrived and informed approximately when the oil change would be completed. He also brought the dirty cabin filter to me and got my permission to put in a new filter. I'm always well taken care of when I need service on my Outback. More
by CHESS49_2000
Employees Worked With
Travis
June 06, 2019
Simple oil change I dropped off my car for a 930 appt. And I called at 1230 and they hadn't touch my vehicle yet. When I went in to pick up my vehicle they said everyth I dropped off my car for a 930 appt. And I called at 1230 and they hadn't touch my vehicle yet. When I went in to pick up my vehicle they said everything was great even after I asked about my rear wiper that I knew was not in good shape. More
by littlelangus
Employees Worked With
Cory Wolford
June 05, 2019
Back 3 times for same problem. 3 times problem NOT fixed. Check engine light. Awkward , i am 1 & 1/2 hours away. Voice mail messages & text, no one called me back 3 times problem NOT fixed. Check engine light. Awkward , i am 1 & 1/2 hours away. Voice mail messages & text, no one called me back More
by JAN329
Employees Worked With
Jerry Vansickel, Dave Davis
June 05, 2019
Service Very happy with everyone Always one by the time they say they will be and work is completed as promised. Not sure of service persons name but did we Very happy with everyone Always one by the time they say they will be and work is completed as promised. Not sure of service persons name but did well. Cashiers are also very friendly and quick to take care of customers. More
by rod.potter
Employees Worked With
Matt Grafft
June 05, 2019
Recall work I had a valve spring recall done on my 2013 Subaru brz and I don't know if they changed my oil in it or just put in my old oil because there was no ne I had a valve spring recall done on my 2013 Subaru brz and I don't know if they changed my oil in it or just put in my old oil because there was no new sticker telling me when to get the oil changed. More
by Subigang
Employees Worked With
Curt Barber
June 05, 2019
Oil change Always helpful and knowledgeable, they helped me set up service I needed for a recall also. I recommend them to others also. Matt is my dealer too. Always helpful and knowledgeable, they helped me set up service I needed for a recall also. I recommend them to others also. Matt is my dealer too. More
by courtie76
Employees Worked With
Not sure
June 05, 2019
JJ was great This was by far the most painless car buying experience I have ever had. JJ was amazing to work with . Everyone I came in contact with was helpful. This was by far the most painless car buying experience I have ever had. JJ was amazing to work with . Everyone I came in contact with was helpful. More
by s.kohlhepp
Employees Worked With
Tim Jennings, J. J. James, Dennis Bracewell
June 04, 2019
Comfortably efficient. Everyone was customer oriented, knowledgeable of the product choices, and took whatever time we needed to answer all questions we had. Follow up ques Everyone was customer oriented, knowledgeable of the product choices, and took whatever time we needed to answer all questions we had. Follow up questions have been promptly addressed. More
by burvjhouse3
Employees Worked With
Phil Johnson, Pat Klinefelter, Rodney Elam
