
Ramsey Subaru of Des Moines
Urbandale, IA
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Recall work I had a valve spring recall done on my 2013 Subaru brz and I don't know if they changed my oil in it or just put in my old oil because there was no ne I had a valve spring recall done on my 2013 Subaru brz and I don't know if they changed my oil in it or just put in my old oil because there was no new sticker telling me when to get the oil changed. More
Oil change Always helpful and knowledgeable, they helped me set up service I needed for a recall also. I recommend them to others also. Matt is my dealer too. Always helpful and knowledgeable, they helped me set up service I needed for a recall also. I recommend them to others also. Matt is my dealer too. More
JJ was great This was by far the most painless car buying experience I have ever had. JJ was amazing to work with . Everyone I came in contact with was helpful. This was by far the most painless car buying experience I have ever had. JJ was amazing to work with . Everyone I came in contact with was helpful. More
Back 3 times for same problem. 3 times problem NOT fixed. Check engine light. Awkward , i am 1 & 1/2 hours away. Voice mail messages & text, no one called me back 3 times problem NOT fixed. Check engine light. Awkward , i am 1 & 1/2 hours away. Voice mail messages & text, no one called me back More
Comfortably efficient. Everyone was customer oriented, knowledgeable of the product choices, and took whatever time we needed to answer all questions we had. Follow up ques Everyone was customer oriented, knowledgeable of the product choices, and took whatever time we needed to answer all questions we had. Follow up questions have been promptly addressed. More
Very helpful Went in for a test drive/ purchase a car, after I had signed up over 24 hours previous. The salesman that was supposed to help me couldn’t be bothered Went in for a test drive/ purchase a car, after I had signed up over 24 hours previous. The salesman that was supposed to help me couldn’t be bothered to get back to me or sell a car or even take me for a test drive. That’s when Chris jumped up and took care of me. Took me for a test drive, worked numbers with me for a very long time and when we found an option that worked I was out of there in no time. More
Great Experience, Paul will not dissapoint. Paul from beginning to end was amazing to work with in purchasing a new vehicle. Even walking me through the Subaru ordering process, he was thoughtf Paul from beginning to end was amazing to work with in purchasing a new vehicle. Even walking me through the Subaru ordering process, he was thoughtful and communicative throughout the entire process. My first Subaru purchase, but due to Paul, our next new vehicle will probadly be another Subaru. Seek out Paul, if you are looking for a world class customer service experience. More
Great Experience! Our entire experience from beginning to look for a vehicle to signing the paperwork was excellent. We would highly recommend working with Dyllan Johns Our entire experience from beginning to look for a vehicle to signing the paperwork was excellent. We would highly recommend working with Dyllan Johnson at Ramsey. More
Best service department I've ever experienced The courteous service at Ramsey is very much appreciated. The van driver was also very kind and courteous. I appreciate that a van is available to t The courteous service at Ramsey is very much appreciated. The van driver was also very kind and courteous. I appreciate that a van is available to transport me to and from Ramsey More
Bought a new car We purchased our third Subaru from Ramsey and third Subaru from Paul. He was a great help in helping us find the right car for us and made the experi We purchased our third Subaru from Ramsey and third Subaru from Paul. He was a great help in helping us find the right car for us and made the experience an enjoyable one. Getting the financing and paperwork completed was a quick and painless process as well. We are also ver appreciative of the extra time that Paul spent with us in the car to learn about all of the new features. We will recommend Ramsey and Paul to anybody in the market for a new car (we've already used him three times ourselves). More