
Ramsey Subaru of Des Moines
Urbandale, IA
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6,000 mile service Went in for my first service after purchasing my 2019 Forrester. Got the fluids all changed and tires rotated for free and in getting it done in less Went in for my first service after purchasing my 2019 Forrester. Got the fluids all changed and tires rotated for free and in getting it done in less than an hour. Also got a free car wash, which com s with every service. Can’t beat that price. More
Enjoyable My wife and I were Ford owners for 30 years. Although the 2016 Escape we bought is a nice car. I felt like the salesman was trying to play games. I bo My wife and I were Ford owners for 30 years. Although the 2016 Escape we bought is a nice car. I felt like the salesman was trying to play games. I bought the car because we wanted it, not because of the salesman. Paul Moser of Ramsey Subaru made me feel like his friend. The process of buying our first Subaru was actually enjoyable. That was a good plus on top of buying a beautiful SUV. The Subaru Ascent is everything we read about. Love it,and will probably buy Subaru again More
Great communication I bought from out of state, and had great communication back and forth with Jim. My expectations were confirmed when I arrived and the deal went smoo I bought from out of state, and had great communication back and forth with Jim. My expectations were confirmed when I arrived and the deal went smoothly. Thank you! More
Great buying experience Jeremy eased great. Fair and reasonable. Responsive. Would do it again. He had sold or family 4 cars. Very professional. Supervised the quick call Jeremy eased great. Fair and reasonable. Responsive. Would do it again. He had sold or family 4 cars. Very professional. Supervised the quick call backs. More
Great Matt Grafft is always professional and courteous. He even went above and beyond the level of salesmanship to help me clear out my old car. Great servi Matt Grafft is always professional and courteous. He even went above and beyond the level of salesmanship to help me clear out my old car. Great service More
Thank you paul I had a great customer service experience at Ramsey Subaru! Paul worked well with communicating, asking questions, and answering any questions I had. I had a great customer service experience at Ramsey Subaru! Paul worked well with communicating, asking questions, and answering any questions I had. I am very pleased that I chose to go with Subaru and the customer service experience with Paul was tremendous! More
EZ pezy oil change Drove into the service Lane. Someone asked for my name reason for service. Did not have an appointment as I saw that appointment was not needed for Drove into the service Lane. Someone asked for my name reason for service. Did not have an appointment as I saw that appointment was not needed for the oil change. Waited about an hour and a half to get done. More
Oil change Had an appointment for oil change and tire rotation. I was told 45 minutes to an hour. They were finished in 30 minutes. Excellent customer service. Had an appointment for oil change and tire rotation. I was told 45 minutes to an hour. They were finished in 30 minutes. Excellent customer service. More
Fixed issue turning on indicator lights Our Outback had several indicator lights on. Jerry made extra effort to get our car in to be looked at. Once the problem was identified, the problem w Our Outback had several indicator lights on. Jerry made extra effort to get our car in to be looked at. Once the problem was identified, the problem was fixed as quickly as possible. More
Friendly, helpful, and knowledgeable. Returned calls primptl Friendly, helpful, knowledgeable, and returned calls promptly. We bought our Forester using the Costco discount - better price than if we would have p Friendly, helpful, knowledgeable, and returned calls promptly. We bought our Forester using the Costco discount - better price than if we would have purchased our new car in Overland Park, KS - so we drove three hours each way to buy the car. More