
Ramsey Subaru of Des Moines
Urbandale, IA
Filter Reviews by Keyword
By Type
Showing 2,546 reviews
New car Fourth car we have purchased from this dealership and the third one from Tracy. It is always a pleasure doing business with Ramsey and Tracy. Fourth car we have purchased from this dealership and the third one from Tracy. It is always a pleasure doing business with Ramsey and Tracy. More
Great Experience Trade in value for my car was very good. Overall cost to purchase a new Outback was very fair. Professionalism and attentiveness of sales person Matt Trade in value for my car was very good. Overall cost to purchase a new Outback was very fair. Professionalism and attentiveness of sales person Matt Grafft was outstanding! More
Good experience due to knowledgeable and friendly staff. Aware of my wants and needs. Located vehicle in color I wanted. Friendly, knowledgeable and personable. Need to work on better process of notifying sa Aware of my wants and needs. Located vehicle in color I wanted. Friendly, knowledgeable and personable. Need to work on better process of notifying sales people when customer with scheduled appointment is waiting. More
Helpful Check engine light necessitated leaving our Outback overnight. Call next day from service to pick it up. Service rep said when they started it to chec Check engine light necessitated leaving our Outback overnight. Call next day from service to pick it up. Service rep said when they started it to check it, check engine light was not on and their diagnostic showed nothing wrong. Service rep said to go ahead and take it but if the light came back on to call him and bring it right back and they’d check it right away. More
Excellent I have had 2 Ramsey cars in the past and no regrets.Chris is always my go to man for a new car. Very knowledgeable and professional and helpful.I am n I have had 2 Ramsey cars in the past and no regrets.Chris is always my go to man for a new car. Very knowledgeable and professional and helpful.I am not associated with any dealership and or service center. More
Excellent Staff are courteous, take my concerns seriously. They are never condescending. I trust them with my car and my safety. I recommend this dealership Staff are courteous, take my concerns seriously. They are never condescending. I trust them with my car and my safety. I recommend this dealership with no reservations. More
Friendly Like how they get to know their customers. Friendly, knowledgeable and professional service. Paul took the time to address my questions. Hard to be Like how they get to know their customers. Friendly, knowledgeable and professional service. Paul took the time to address my questions. Hard to beat a Subaru - love all their safety features. More
No Surprises Appreciate the great communication at every step: shuttle driver, service advisor and cashier. People were delightful at every step, no pressure to do Appreciate the great communication at every step: shuttle driver, service advisor and cashier. People were delightful at every step, no pressure to do any additional work beyond my recall item. More
Easy to service my Subaru Used the fast service option and I was in and out in less than 45 minutes. Very professional and just so easy to do. Not like other dealerships as I Used the fast service option and I was in and out in less than 45 minutes. Very professional and just so easy to do. Not like other dealerships as I will not mention Toyota of Des Moines. oops, I guess I just did. More
Quick and friendly service I’ve taken my Subaru Forrester to Ramsey for many years and am always satisfied with their service. It’s easy to make appointments online, the service I’ve taken my Subaru Forrester to Ramsey for many years and am always satisfied with their service. It’s easy to make appointments online, the service people are friendly and my car runs great. More