Ramsey Subaru of Des Moines

Inventory, price, quality Dejah listened to what I was looking for in a used car and took the information and found couple of cars to look at. I was impressed with her knowledg Dejah listened to what I was looking for in a used car and took the information and found couple of cars to look at. I was impressed with her knowledge of both vehicles, her confidence in the quality and assured me that either vehicle would fit my needs. More

Oil change and other checks The Mazda service department always does a great job, efficient and prompt. I especially appreciate the checks that they do in addition to what I brou The Mazda service department always does a great job, efficient and prompt. I especially appreciate the checks that they do in addition to what I brought my car in for. This helps me anticipate potential future repairs or normal checks that need to be done. More

Not completely resolved Car was brought in for 3 repairs. Service, blind spot detection, sound of possible bearing noise from rear of vehicle. Bearing noise they said could n Car was brought in for 3 repairs. Service, blind spot detection, sound of possible bearing noise from rear of vehicle. Bearing noise they said could not be duplicated. This was my 2nd time I've complained of this. Again I heard it immediately after leaving shop. Had it not been for time restraint, I would have turned around. They could not have test driven the vehicle, only spun wheels while on hoist. My wife & I can obviously hear it and do not here it on our other Outback. More

Ready for business I received really excellent and responsive service to my emergency new car need. Thank you for making my car purchase so easy in spite of my very tig I received really excellent and responsive service to my emergency new car need. Thank you for making my car purchase so easy in spite of my very tight schedule. I'm sure it is no surprise, but I can confirm that I love my new Subaru! More

Update for audio...recall Service was quick and evidently satisfactory. They could have had an explanation on why this was done and what improvement it provided. Also, someon Service was quick and evidently satisfactory. They could have had an explanation on why this was done and what improvement it provided. Also, someone could have asked if I had any questions on the audio, etc. I did....but thought they might be too busy, so just left. More

Express Oil Glad to have the addition if Express Oil Changes. Much more convenient than trying to schedule an appointment. Am able to get an oil change in typic Glad to have the addition if Express Oil Changes. Much more convenient than trying to schedule an appointment. Am able to get an oil change in typically less than an hour. More

Airbag recall and scheduled maintenance The airbag recall and scheduled maintenance was completed promptly and professionally. Turned out there was more maintenance needed than anticipated The airbag recall and scheduled maintenance was completed promptly and professionally. Turned out there was more maintenance needed than anticipated and ended up costing more than expected. The loaner car provided was very helpful. More

New car The length of time that elapsed for the purchase process far exceeded the time necessary. Otherwise the experience met my expectations. Would have a The length of time that elapsed for the purchase process far exceeded the time necessary. Otherwise the experience met my expectations. Would have appreciated a greater sense of urgency More

Easy from the start to finish Worked with Jake as the sales rep and knew the basics of what we wanted. Jake walked us through options and didn't pressure us through the process. Worked with Jake as the sales rep and knew the basics of what we wanted. Jake walked us through options and didn't pressure us through the process. Offered us various options and we ended up with exactly what meet our needs. The financing was a breeze as well. Would happily recommend Ramsey to others. More

great experience Dyllan, Dejah, and Phil (finance guy?) were absolutely great. The whole experience was my first time buying a car without “help” from another person a Dyllan, Dejah, and Phil (finance guy?) were absolutely great. The whole experience was my first time buying a car without “help” from another person and i felt well taken care of and comfortable. I would recommend everyone i worked with, and am very happy with my purchase. I would definitely work with Dyllan again, i liked his energy and i feel like we had a good vibe! More