
Ramsey Subaru of Des Moines
Urbandale, IA
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Very good experience The salesperson was very knowledgeable about the vehicles and answered all my questions. I enjoyed the experience because he made me feel comfortable The salesperson was very knowledgeable about the vehicles and answered all my questions. I enjoyed the experience because he made me feel comfortable and appreciated. More
Stress-free, worry-free, no pressure experience! I had the unenviable task of replacing my Forester that was totaled after a collision. I walked in and began talking to Jake Scent. I remained impres I had the unenviable task of replacing my Forester that was totaled after a collision. I walked in and began talking to Jake Scent. I remained impressed and thankful for the service and assistance he provided. He wanted to know what I wanted to pay, what I could get for that range and how we could make it happen. He worked to get me what I needed and wanted. He provided me with direct answers and didn’t try to push the sale. I would recommend him and the finance team to anyone. More
Fixed one thing but caused another problem I took my car in under warranty to have a wheel bearing looked at. At under 60k miles, I needed to have a rear bearing replaced (which, fortunately, w I took my car in under warranty to have a wheel bearing looked at. At under 60k miles, I needed to have a rear bearing replaced (which, fortunately, was still under warranty). However, when they did the replacement, they failed to connect the brake line correctly so brake fluid leaked out of the car over the next several days, and I was back at the dealership within a week to have the brake line fixed. To compensate me for my time and their error, Ramsey gave me 3 coupon codes for their car wash (which was broken when the services occurred). They caused a safety issue due to poor repair and quality control. Go elsewhere if you can. More
2019 Crosstrek Easy to get what you want. Matched my usaa offer from Omaha dealership. Got exactly what we wanted by waiting for vehicle that was in transit from Jap Easy to get what you want. Matched my usaa offer from Omaha dealership. Got exactly what we wanted by waiting for vehicle that was in transit from Japan. Easy buying experience. More
Wonderful Did everything either online or over the phone worked perfectly truck was just like JJ said couldn’t have been any better would do it again Did everything either online or over the phone worked perfectly truck was just like JJ said couldn’t have been any better would do it again More
Quick and friendly This was my first visit for service. Friendly staff, quick service, and a clean place to wait. Free care wash that was desperately needed after this w This was my first visit for service. Friendly staff, quick service, and a clean place to wait. Free care wash that was desperately needed after this winter! More
Professional and personable From the very first contact I had with the sales person to the recommendation I was offered to match my criteria, the professional team at Ramsey has From the very first contact I had with the sales person to the recommendation I was offered to match my criteria, the professional team at Ramsey has been amazing. They listened and provided me with a very comfortable ride that met my wish list and my financial needs. More
Overall Great Car Buying Experience! Dejah was so knowlegeable and wonderful to deal with!I found my car through Cars.com and loved they already had the CarFax available. When I got there Dejah was so knowlegeable and wonderful to deal with!I found my car through Cars.com and loved they already had the CarFax available. When I got there the car was exactly as advertised. They had just had it serviced and had the invoice to show me what had been done. The detailing was well done and the car looked great. This was above and beyond what I anticipated and gave me a much needed sense of confidence in buying a used car. I love Ramsey's! More
Smooth as silk! We came in to test drive a Toyota Prius and loved it! Dejah, our saleswoman, is fantastic and is very knowledgeable. Everybody at this dealership is e We came in to test drive a Toyota Prius and loved it! Dejah, our saleswoman, is fantastic and is very knowledgeable. Everybody at this dealership is extremely nice and very professional. More
great service!! Ramsey always makes me feel like a valued customer. They take the time to explain things in layman’s terms and are always so courteous. We are lifeti Ramsey always makes me feel like a valued customer. They take the time to explain things in layman’s terms and are always so courteous. We are lifetime customers because of this!!! More