
Ramsey Subaru of Des Moines
Urbandale, IA
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airbag recall Airbag recall was performed in four hours. Loaner was excellent. Service experience is always good at Ramsey’s. We have been happy with our 2011 Out Airbag recall was performed in four hours. Loaner was excellent. Service experience is always good at Ramsey’s. We have been happy with our 2011 Outback More
Recall on passenger air bag pump I got in and out with no hassles. There was FREE coffee and snacks. Plus FREE shuttle home and back with almost no wait time. I got in and out with no hassles. There was FREE coffee and snacks. Plus FREE shuttle home and back with almost no wait time. More
Great customer service! This is the second new Subaru I have purchased through Ramsey as well as the second purchase Paul has assisted me with. I would highly recommend both This is the second new Subaru I have purchased through Ramsey as well as the second purchase Paul has assisted me with. I would highly recommend both Ramsey and Paul! Paul is very knowledgeable and also makes you feel at home. If you don’t walk away from the experience feeling like you made a new friend you didn’t have Paul as a salesman! More
Tire Repair Jerry Vansickle is the best. He took care of my tire repair in no time. Ramsey has always been a great dealership. Highly recommend for sales or servi Jerry Vansickle is the best. He took care of my tire repair in no time. Ramsey has always been a great dealership. Highly recommend for sales or service. More
Oil Change & Tire Rotation Slight " ding" on this most recent visit because some residual oil was not cleaned off a frame member and it was dripping on my garage floor. But Ser Slight " ding" on this most recent visit because some residual oil was not cleaned off a frame member and it was dripping on my garage floor. But Service got me right in and took care of the problem when I reported it. Slight inconvenience but I'm happy More
Still waiting Where is my money? I'm still waiting. Happy with the car. Happy with the personnel but where is my money? You took my trade. You allowed me to take th Where is my money? I'm still waiting. Happy with the car. Happy with the personnel but where is my money? You took my trade. You allowed me to take the new car. Where is my money? It's all part of the transaction. More
Recall work Quickly completed the recall work on my car. Had problem also with back hatch and got me into the body shop that day and got it fixed. Quickly completed the recall work on my car. Had problem also with back hatch and got me into the body shop that day and got it fixed. More
Used Sonata I had a great experience at Ramsey Mazda Subaru my sales associate Dejah with an assist from Jessie were great to work with. They were patient with m I had a great experience at Ramsey Mazda Subaru my sales associate Dejah with an assist from Jessie were great to work with. They were patient with me trying to find different cars finally found a great one that I liked at a great price super experience More
Recall of air bag I brought car in to have the airbag replaced per Subaru Corporate letter. They dropped me off at home and I anticipated my car to be there most of t I brought car in to have the airbag replaced per Subaru Corporate letter. They dropped me off at home and I anticipated my car to be there most of the day. 2 hours later they called to say it was finished. I was very impressed that when I got my car, there was a note that said they found some money and put it in my glove box. It was a significant amount that had fallen behind the glove box, I guess. Thanks to the technicians for being so honest. More
Loving Subaru! We are loving our new Subaru Ascent! Paul was an enthusiastic salesman. He is very knowledgeable about Subaru and walked us through the ordering and We are loving our new Subaru Ascent! Paul was an enthusiastic salesman. He is very knowledgeable about Subaru and walked us through the ordering and purchase process professionally and efficiently. We left with our new vehicle knowing about all of the bells and whistles to feel confident! Paul's demeanor is fun, yet professional, making buying a new vehicle more enjoyable. I believe we are going to own more Subaru's in the future. More