Ramsey Subaru of Des Moines | Page 191

Oil Change & Tire Rotation Slight " ding" on this most recent visit because some residual oil was not cleaned off a frame member and it was dripping on my garage floor. But Ser Slight " ding" on this most recent visit because some residual oil was not cleaned off a frame member and it was dripping on my garage floor. But Service got me right in and took care of the problem when I reported it. Slight inconvenience but I'm happy More

Still waiting Where is my money? I'm still waiting. Happy with the car. Happy with the personnel but where is my money? You took my trade. You allowed me to take th Where is my money? I'm still waiting. Happy with the car. Happy with the personnel but where is my money? You took my trade. You allowed me to take the new car. Where is my money? It's all part of the transaction. More

Recall work Quickly completed the recall work on my car. Had problem also with back hatch and got me into the body shop that day and got it fixed. Quickly completed the recall work on my car. Had problem also with back hatch and got me into the body shop that day and got it fixed. More

Excellent customer service After a casual conversation with Dejah Hassler about towing my little pop-up camper, I decided to trade my Impreza for an Outback. Dejah found a 2019 After a casual conversation with Dejah Hassler about towing my little pop-up camper, I decided to trade my Impreza for an Outback. Dejah found a 2019 USED Outback at a great price. Her attention to detail and excellent listening skills made the purchase a one trip, one car visit. All of the little details were taken care of. If I should ever look to replace this car I will come to Ramsey for that one too. More

Routine maintenance Had our 2015 Legacy in for its 6,000 mile check up. Ramsey did a multiple point inspection, rotated our tires, and changed oil. They also up graded ou Had our 2015 Legacy in for its 6,000 mile check up. Ramsey did a multiple point inspection, rotated our tires, and changed oil. They also up graded our GPS system. We were in and out in under an hour. Ramsey also gave us a free car was to be used within 30 days. More

Used Sonata I had a great experience at Ramsey Mazda Subaru my sales associate Dejah with an assist from Jessie were great to work with. They were patient with m I had a great experience at Ramsey Mazda Subaru my sales associate Dejah with an assist from Jessie were great to work with. They were patient with me trying to find different cars finally found a great one that I liked at a great price super experience More

Recall of air bag I brought car in to have the airbag replaced per Subaru Corporate letter. They dropped me off at home and I anticipated my car to be there most of t I brought car in to have the airbag replaced per Subaru Corporate letter. They dropped me off at home and I anticipated my car to be there most of the day. 2 hours later they called to say it was finished. I was very impressed that when I got my car, there was a note that said they found some money and put it in my glove box. It was a significant amount that had fallen behind the glove box, I guess. Thanks to the technicians for being so honest. More

Loving Subaru! We are loving our new Subaru Ascent! Paul was an enthusiastic salesman. He is very knowledgeable about Subaru and walked us through the ordering and We are loving our new Subaru Ascent! Paul was an enthusiastic salesman. He is very knowledgeable about Subaru and walked us through the ordering and purchase process professionally and efficiently. We left with our new vehicle knowing about all of the bells and whistles to feel confident! Paul's demeanor is fun, yet professional, making buying a new vehicle more enjoyable. I believe we are going to own more Subaru's in the future. More

Servive appointment review Upon arrival Cory greeted me and we reviewed what the service was to be that day. During the service Cory checked in with me to let me know how the Upon arrival Cory greeted me and we reviewed what the service was to be that day. During the service Cory checked in with me to let me know how the service was going and to give me an update on tine remaining until my car would be ready to go. All went well and the service was done according to what we agreed to upfront. More

Great staff. Thoroughly enjoyed working with sales and business staff. Very helpful, explaining everything completely. After sales introduction to the new car was Thoroughly enjoyed working with sales and business staff. Very helpful, explaining everything completely. After sales introduction to the new car was very thorough and much appreciated. More