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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,551 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,551 reviews

March 25, 2019

Straightforward and honest Dejah was the most upfront and honest salesperson I have encountered with my recent purchase. She was available anytime I requested and provided info More

by GP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dejah Hassler
March 25, 2019

Loving my new Mazda 3 from Ramsey We had a positive problem-free experience trading in our 2011 Mazda 3 for a new 2018. Jim Fenimore and Michael Novak worked with us to secure financin More

by cashaffer72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Fenimore, Michael Novak, Cory Wolford
March 25, 2019

So efficient and a lot of fun! I had requested a price on an Outback I had seen on the website. Paul Moser quickly got back to me, and answered all questions I had. I made an appoin More

by Lisa Church
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Michael Novak, Shiv Patel
March 25, 2019

2019 Outback Limited Lease Experience I met Mitch Williams at the 2019 Auto show in Des Moines. I felt very comfortable with Mitch starting then. During the next week we continued discus More

by paul.kramme
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Mitch Williams, Phil Johnson, Shiv Patel
March 24, 2019

Nice and Quick The service manager told me about the express service option. I brought my car in when I had a break in my work schedule, and was able to get air put More

by IngPark46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry; I don't remember anyone else's name. A Dennis, maybe? But the picture for Dennis Parker does not look familiar., Jerry Vansickel
March 24, 2019

Service to update audio firmware Service department was friendly and efficient. They got me in right away. Was in and out in very short time. Kudos to the service staff. The waiting r More

by levachek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
March 23, 2019

Great experience! I had such a great experience at Ramsey! I really loved getting to look at Subaru’s and Mazda’s all in one spot and the same salesman could help me. J More

by Mandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Foss, Michael Novak, Brad Wheeler, Cory Wolford
Mar 27, 2019 -

Ramsey Subaru of Des Moines responded

Mandy, Thanks for the great feedback on your vehicle purchase. We are so happy that you are enjoying your CX-5! Please remember to keep us in mind for your service needs also. If you have any questions or concerns at all on your vehicle please let us know. Thanks again and welcome to the Ramsey Mazda family! Brad Wheeler, Sales Manager Ramsey Mazda 9625 Hickman Rd Urbandale, IA 50322 515-278-6425

March 22, 2019

Subaru Crosstrek 3/19/2019 About 2 yrs. ago I contacted Ramsey when I was considering a Legacy. I kept on their "list"& when I was able to come in to the dealership my choice wa More

by jacgeorge76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Phil Johnson, Pat Klinefelter, Shiv Patel
March 20, 2019

Organized, friendly and efficient I enjoyed the emails during the building of my car updating the status on its completion, then throughout the transport, and finally arriving at the d More

by laurabellj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Pat Klinefelter, Shiv Patel
March 20, 2019

great everything went well, i knew what i was there for and got in and got out. They listened to what i wanted and i have no complaints. More

by Paul 1958
Recommend Dealer
Yes
Employees Worked With
Jeremy Medeiros
Mar 22, 2019 -

Ramsey Subaru of Des Moines responded

We are glad that you had a positive experience and that we efficiently handled your purchase. Please keep us in mind for all of your service, parts and body shop needs as well. Thanks again for allowing us to serve you. Brad Wheeler, Sales Manager Ramsey Mazda

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