Ramsey Subaru of Des Moines

Great experience! Ramsey was very enjoyable to work with! Answered my questions, had things prepared, and made what is normally a stressful experience very easy! Dejah Ramsey was very enjoyable to work with! Answered my questions, had things prepared, and made what is normally a stressful experience very easy! Dejah was great to work with. More

6 hours and 30 minute wait for wheel bearing job and still n Job still not done!!should have informed of length I would have scheduled another time and left vehicle and locked keys in car said be under seat neve Job still not done!!should have informed of length I would have scheduled another time and left vehicle and locked keys in car said be under seat never told or asked to bring spare set More

Comfortable, quick Service person did a good job of explaining the work done. Very comfortable waiting area. The work was done quickly, I was in and out in about 45 minu Service person did a good job of explaining the work done. Very comfortable waiting area. The work was done quickly, I was in and out in about 45 minutes More

Great communication and service The best part was when they brought me my car and the guy driving it said was the low air pressure light on whe you brought your car in for service. I The best part was when they brought me my car and the guy driving it said was the low air pressure light on whe you brought your car in for service. I said yes I just haven't gotten around to putting air in. He said if you've got time I'll go do it for you, and he did. That's servuce! More

Fast and complete work Great customer service, honest, fast and friendly! Always greeted with a smile and I love that my best four legged friend is always welcomed. Plus, Great customer service, honest, fast and friendly! Always greeted with a smile and I love that my best four legged friend is always welcomed. Plus, snacks and a nice clean showroom with plenty of activities to keep you busy. More

Best service with top notch technicians. Courtious people. Great frendly service with top notch technicians that know the vehicles inside and out. I am a retired aircraft mechanic and realize that maintenance Great frendly service with top notch technicians that know the vehicles inside and out. I am a retired aircraft mechanic and realize that maintenance must be done right the first time. This is my wifes auto and I trust the technicians at Ramsey Auto Center. Urbandale. More

Average experience Had an issue with my mazda battery,(I bought already a battery outside) and rather that refunding me or allowing me a credit they gave me one new batt Had an issue with my mazda battery,(I bought already a battery outside) and rather that refunding me or allowing me a credit they gave me one new battery. More

Good relationship throughout sale Found the deal we were looking for with a bit of haggling. Friendly throughout the process. Staff was knowledgeable about their products and relayed Found the deal we were looking for with a bit of haggling. Friendly throughout the process. Staff was knowledgeable about their products and relayed that info to us in a easily understood manner. More

Great service I can always trust that the mechanics and service employees at Ramsey will do a thorough job on my car. They are honest and timely as well I can always trust that the mechanics and service employees at Ramsey will do a thorough job on my car. They are honest and timely as well More

Great experience! I haven't purchased a car from a dealership in quite some time, and I thought I was going to be super overwhelmed. Jessie Myers made the experience s I haven't purchased a car from a dealership in quite some time, and I thought I was going to be super overwhelmed. Jessie Myers made the experience super easy. She took the time to answer all of my questions, listened to my needs, and found me exactly what I needed and within my budget. This was by far the easiest car buying experience I have ever had, and have already recommended Jessie and Ramsey to several people. Kim was also great when it came to the financial side, and explained everything I needed to know! Also as a female, it was refreshing to have two other women helping me through this process. More