
Ramsey Subaru of Des Moines
Urbandale, IA
Filter Reviews by Keyword
By Type
Showing 2,551 reviews
Body work Excellent service and detail!! We were very impressed with the way the vehicle looked when we picked it up after the work was done. Thank you so much Excellent service and detail!! We were very impressed with the way the vehicle looked when we picked it up after the work was done. Thank you so much Ramsey Mazda!!! More
Great experience leasing my new Subaru. Everyone I worked with was friendly and willing to answer any questions I had. I would recommend to any one else. leasing my new Subaru. Everyone I worked with was friendly and willing to answer any questions I had. I would recommend to any one else. More
Best Avoided I love my Subaru, but Ramsey Service is the worst that I have experienced. Long waits for shuttle rides. No one discusses your inspection report wit I love my Subaru, but Ramsey Service is the worst that I have experienced. Long waits for shuttle rides. No one discusses your inspection report with you. When you walk into the service bay, all of the employees look at you but no one offers assistance. When someone acknowledges your presence, they are angry. One time they lost my car and refused to look for it so that I could get my child seats out of it. I have complained on the customer surveys but no one ever calls me to discuss. The worst. Just the worst. I wish I could score them lower than one star. More
Perfect for first-time buyer Dejah was incredibly helpful, honest and patient as I navigated buying my first car. The selection at this dealership was fantastic, as was the servic Dejah was incredibly helpful, honest and patient as I navigated buying my first car. The selection at this dealership was fantastic, as was the service. When it’s came to financing, Dennis presented me with multiple options and I was able to choose what was best for me. He was great. There was no excessive sales pitching and no one tried to upsell me to a car I don’t need. I drove away with the best version of what I was looking for. More
Excellet Experience I just purchased my second Subaru from Ramsey Subaru yesterday. Paul provided a very good customer service and he will response your email very quickl I just purchased my second Subaru from Ramsey Subaru yesterday. Paul provided a very good customer service and he will response your email very quickly to answer all your questions. The new Subaru is running great and I really love it. More
Thanks, Paul! Paul made this experience so easy and pleasant. We love all the things about the car that he assured us we would. I would send anyone to this dealer Paul made this experience so easy and pleasant. We love all the things about the car that he assured us we would. I would send anyone to this dealership and to Paul. Thanks More
Outstanding Service I told Paul up front that I wanted a great experience if I was going to purchase a car. He made sure that happened! I test drove other cars before I I told Paul up front that I wanted a great experience if I was going to purchase a car. He made sure that happened! I test drove other cars before I tried Ramsey Subaru. But they sold to me because of price and the great customer service. Paul followed up with me to make sure I was still happy with my purchase, which was nice. Everyone at the dealership was very friendly and went out of their way to make me feel welcome. More
Excellent Service Their process for scheduling, receiving, repairing and picking up is very efficient. All personnel were polite and knowledgeable. Diagnostics and se Their process for scheduling, receiving, repairing and picking up is very efficient. All personnel were polite and knowledgeable. Diagnostics and service by technician was great. I bought this car from Ramsey and will continue to service and purchase future cars from them, even though I live 120 miles away. More
Experience with jom He was honest, helpful, not pushy and provided his input and perspective when it made sense to do so. Made the car evaluating and buying experienc He was honest, helpful, not pushy and provided his input and perspective when it made sense to do so. Made the car evaluating and buying experience relaxed. More
Service was fast and they were very friendly I had a great experience I will come back again Tracy was a great sales person she was knowledgeable and very friendly. When times come I will buy a I had a great experience I will come back again Tracy was a great sales person she was knowledgeable and very friendly. When times come I will buy another Mazda More