
Ramsey Subaru of Des Moines
Urbandale, IA
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whatever I did like that the on-line person responded even though it was after hours. I also liked that Dejah called to make an appointment the very next day. I did like that the on-line person responded even though it was after hours. I also liked that Dejah called to make an appointment the very next day. I didn't like that since I had an appointment to see a specific vehicle that the snow was not cleaned off and I had to request that the car be washed. More
A long time customer I have been going here since 2002 and wouldn’t go anywhere else. The amount of time that it takes for anything exceeds my expectations. I have been going here since 2002 and wouldn’t go anywhere else. The amount of time that it takes for anything exceeds my expectations. More
Vehicle not ready & not taken care of When we picked up vehicle there were warning lights stating radar and brake system weren't working. This was due to car being backed into snow bank a When we picked up vehicle there were warning lights stating radar and brake system weren't working. This was due to car being backed into snow bank and/or ice. Steering wheel heater doesn't work all the time and service continues to question us about it not working - has not called Mazda to find out things to look for. More
Amazing experience I was struggling with another dealership with getting the car I wanted. I eyed a used car and dejah helped me finance through them with the price I wa I was struggling with another dealership with getting the car I wanted. I eyed a used car and dejah helped me finance through them with the price I wanted with the help of Dennis! I walked in at 9:00 am and walked out at 11:30 driving my new car off the lot. Dejah was up front and very trusting, also helped out with my infant when I needed to sign paperwork. Overall amazing experience I will definitely go back if need too! Thank you Auto Ramsey and Dejah! More
Bought a 14 Ford Focus Dashia was great, and fun to work with. We joked around and had fun while haggling on the price. She's a good salesperson. I feel the sales manager Dashia was great, and fun to work with. We joked around and had fun while haggling on the price. She's a good salesperson. I feel the sales manager wasn't very friendly, He never came out and spoke with me or introduced himself. More
Easy to work with Jordan made buying a car easy and painless. He explained details as needed and was not pushy. Only issue was the car was late arriving...something be Jordan made buying a car easy and painless. He explained details as needed and was not pushy. Only issue was the car was late arriving...something beyond the control of the dealership. More
Best car buying experience ever Paul was great to work with and overall the dealership made a fair deal for everyone involved. We will purchase another Subaru when it’s time to repl Paul was great to work with and overall the dealership made a fair deal for everyone involved. We will purchase another Subaru when it’s time to replace this one! More
But a new car - easy and fun Mitch made purchasing a new car easy and fun. Worked well with various members of family and addressed each of their individual needs and concerns. Mitch made purchasing a new car easy and fun. Worked well with various members of family and addressed each of their individual needs and concerns. More
Oil change Came in for a scheduled oil change and tire rotation. The service rep was able to tell me when the all the different fluid changes would be due so I c Came in for a scheduled oil change and tire rotation. The service rep was able to tell me when the all the different fluid changes would be due so I can keep my Outback running great. More
Great Experience I had a nice, fast experience finding the car I loved. Dejah and her crew were so up front and trusting. Just a wonderful experience in general would I had a nice, fast experience finding the car I loved. Dejah and her crew were so up front and trusting. Just a wonderful experience in general would definitely recommend! More