Ramsey Subaru of Des Moines

Efficient and dependable routine service I took my car in on aSaturday morning without an appointment for oil change and tire rotation. I was out in less than an hour and had a thorough revi I took my car in on aSaturday morning without an appointment for oil change and tire rotation. I was out in less than an hour and had a thorough review of systems and information on tire tread and brakes. Have never questioned quality of service. More

Great experience leasing my new Subaru. Everyone I worked with was friendly and willing to answer any questions I had. I would recommend to any one else. leasing my new Subaru. Everyone I worked with was friendly and willing to answer any questions I had. I would recommend to any one else. More

Perfect for first-time buyer Dejah was incredibly helpful, honest and patient as I navigated buying my first car. The selection at this dealership was fantastic, as was the servic Dejah was incredibly helpful, honest and patient as I navigated buying my first car. The selection at this dealership was fantastic, as was the service. When it’s came to financing, Dennis presented me with multiple options and I was able to choose what was best for me. He was great. There was no excessive sales pitching and no one tried to upsell me to a car I don’t need. I drove away with the best version of what I was looking for. More

Best Avoided I love my Subaru, but Ramsey Service is the worst that I have experienced. Long waits for shuttle rides. No one discusses your inspection report wit I love my Subaru, but Ramsey Service is the worst that I have experienced. Long waits for shuttle rides. No one discusses your inspection report with you. When you walk into the service bay, all of the employees look at you but no one offers assistance. When someone acknowledges your presence, they are angry. One time they lost my car and refused to look for it so that I could get my child seats out of it. I have complained on the customer surveys but no one ever calls me to discuss. The worst. Just the worst. I wish I could score them lower than one star. More

Excellent Service Their process for scheduling, receiving, repairing and picking up is very efficient. All personnel were polite and knowledgeable. Diagnostics and se Their process for scheduling, receiving, repairing and picking up is very efficient. All personnel were polite and knowledgeable. Diagnostics and service by technician was great. I bought this car from Ramsey and will continue to service and purchase future cars from them, even though I live 120 miles away. More

Outstanding Service I told Paul up front that I wanted a great experience if I was going to purchase a car. He made sure that happened! I test drove other cars before I I told Paul up front that I wanted a great experience if I was going to purchase a car. He made sure that happened! I test drove other cars before I tried Ramsey Subaru. But they sold to me because of price and the great customer service. Paul followed up with me to make sure I was still happy with my purchase, which was nice. Everyone at the dealership was very friendly and went out of their way to make me feel welcome. More

Thanks, Paul! Paul made this experience so easy and pleasant. We love all the things about the car that he assured us we would. I would send anyone to this dealer Paul made this experience so easy and pleasant. We love all the things about the car that he assured us we would. I would send anyone to this dealership and to Paul. Thanks More

Excellet Experience I just purchased my second Subaru from Ramsey Subaru yesterday. Paul provided a very good customer service and he will response your email very quickl I just purchased my second Subaru from Ramsey Subaru yesterday. Paul provided a very good customer service and he will response your email very quickly to answer all your questions. The new Subaru is running great and I really love it. More

A long time customer I have been going here since 2002 and wouldn’t go anywhere else. The amount of time that it takes for anything exceeds my expectations. I have been going here since 2002 and wouldn’t go anywhere else. The amount of time that it takes for anything exceeds my expectations. More

whatever I did like that the on-line person responded even though it was after hours. I also liked that Dejah called to make an appointment the very next day. I did like that the on-line person responded even though it was after hours. I also liked that Dejah called to make an appointment the very next day. I didn't like that since I had an appointment to see a specific vehicle that the snow was not cleaned off and I had to request that the car be washed. More