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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,551 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,551 reviews

March 03, 2019

Nice Place It was my first time buying a car from a dealership so i have nothing to compare my experience with, but nonetheless it was a good one. Dejah was very More

by usedcarguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dejah Hassler, Michael Novak
March 03, 2019

Very pleasant , on time , dog friendly Service department has always been clean. Waiting is pleasant and has a treat for you. People are polite and ready to help. Happy with the service ce More

by lancaster.bev4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Snowbarger, Jerry Vansickel
March 01, 2019

Another Great Subaru Paul was there to save the day! Paul got me into the Subaru Crosstek I wanted with no problems. Only Subaru will do! There is no other Brand of vehic More

by Bunnylover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser
February 28, 2019

Great experience. We love our new Subaru Ascent! Thanks for the great experience selecting our new Ascent! Customer service was top notch. Paul was great demonstrating vehicle features and answering More

by kristin_c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Michael Novak
February 28, 2019

Very quick and all staff was super friendly Very quick service-center was clean and worked well for being in there with kids. Only complaint I would have is the drivers seat was moved super far More

by SERANGELIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
February 28, 2019

Great buy experience! Buying experience at Ramsey was great. Paul was very knowledgeable about vehicle we were looking at and made the selection process as painless as buyi More

by hlee.wagner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Phil Johnson
February 26, 2019

Service and service rep. we’re friendly and good. Service was good. Only concern was that they were unable to reboot things from a recall on radio and components necessitating a new unit being ordered More

by durand_j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Williams
February 25, 2019

Purchase 2019 Forester Thanks for your awesome service. We got exactly the car we hoped for and excellent customer service related to our purchase! Thanks so much for your More

by julierobison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Williams, Michael Novak
February 21, 2019

The best experience purchasing a car ever! From beginning to end, my experience was wonderful. Rodney Elam is the best car salesperson I have ever dealt with. He really cares about your experi More

by findlaysc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Freeborn, Rodney Elam
Feb 21, 2019 -

Ramsey Subaru of Des Moines responded

Thank you for your positive comments regarding your purchase experience and with Rodney! We are confident you will love your new Mazda but if you have any questions at all please don't hesitate to let us know. Also, don't forget your complimentary first oil change. Thanks again and welcome to the Ramsey Mazda family! Brad Wheeler, Sales Manager Ramsey Mazda 515-278-6425 bwheeler@ramseymazda.com

February 21, 2019

Service on 2018 Outback Ramsey Subaru always provides great service. This is the second vehicle I purchased from Ramsey. The staff are professional and friendly. The service More

by april17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
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