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Ramsey Subaru of Des Moines

Urbandale, IA

4.7
2,561 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,561 reviews

March 06, 2019

Service was fast and they were very friendly I had a great experience I will come back again Tracy was a great sales person she was knowledgeable and very friendly. When times come I will buy a More

by seyeda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Bracewell, Tracy Plumb, Jerry Vansickel
Mar 07, 2019 -

Ramsey Subaru of Des Moines responded

Thank you for sharing your positive experience with us. Tracy does a great job for her customers and you can always call her with any questions. We thank you again and welcome you to the Ramsey Mazda family! Brad Wheeler, Sales Manager Ramsey Mazda

March 06, 2019

Experience with jom He was honest, helpful, not pushy and provided his input and perspective when it made sense to do so. Made the car evaluating and buying experienc More

by jeffreyjones0416
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fenimore, Dennis Bracewell, Steve Martelli
March 06, 2019

Vehicle not ready & not taken care of When we picked up vehicle there were warning lights stating radar and brake system weren't working. This was due to car being backed into snow bank a More

by cuisc95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Wolford
March 04, 2019

Oil change Came in for a scheduled oil change and tire rotation. The service rep was able to tell me when the all the different fluid changes would be due so I c More

by dnoonan1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Hines
March 04, 2019

But a new car - easy and fun Mitch made purchasing a new car easy and fun. Worked well with various members of family and addressed each of their individual needs and concerns. More

by ANSHUTZ6
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mitch Williams
March 04, 2019

Best car buying experience ever Paul was great to work with and overall the dealership made a fair deal for everyone involved. We will purchase another Subaru when it’s time to repl More

by austin.rinehart13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser
March 04, 2019

Easy to work with Jordan made buying a car easy and painless. He explained details as needed and was not pushy. Only issue was the car was late arriving...something be More

by mesirois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Foss, Pat Klinefelter
March 04, 2019

Bought a 14 Ford Focus Dashia was great, and fun to work with. We joked around and had fun while haggling on the price. She's a good salesperson. I feel the sales manager More

by Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dejah Hassler, Dennis Bracewell
March 04, 2019

Amazing experience I was struggling with another dealership with getting the car I wanted. I eyed a used car and dejah helped me finance through them with the price I wa More

by Allison.ashley1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Dejah Hassler, Dennis Bracewell
March 03, 2019

Very pleasant , on time , dog friendly Service department has always been clean. Waiting is pleasant and has a treat for you. People are polite and ready to help. Happy with the service ce More

by lancaster.bev4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Philip Snowbarger, Jerry Vansickel
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