Ramsey Subaru of Des Moines

Service I had my vehicle serviced for an airbag recall. The work to replace The airbag left my dashboard scratched and ajar as well as debris in the car. I had my vehicle serviced for an airbag recall. The work to replace The airbag left my dashboard scratched and ajar as well as debris in the car. More

Awesome They are very nice, clean, and understanding. Always don't mind being there. I wish though it was a little cheaper. Like the car wash that is given They are very nice, clean, and understanding. Always don't mind being there. I wish though it was a little cheaper. Like the car wash that is given. More

JJ was Awesome JJ James was very helpful. He was able to answer all of our buying questions. We would definitely recommend him to other buyers. Michael Novak wa JJ James was very helpful. He was able to answer all of our buying questions. We would definitely recommend him to other buyers. Michael Novak was condescending and rude, He acted as if he was put out by having to work with us. More

Efficient and quality When I arrived, they handled by visit with professionalism completing the service in a reasonable time frame and completing so I could be on my way. When I arrived, they handled by visit with professionalism completing the service in a reasonable time frame and completing so I could be on my way. More

Bad service I set up an online appointment for an oil change, detail, and for my car to be checked out after having an accident scheduled for 12. They didn’t get I set up an online appointment for an oil change, detail, and for my car to be checked out after having an accident scheduled for 12. They didn’t get to looking at my car until 2:30. I got out of there at 4. They didn’t even get my car detailed and didn’t inspect my car like I had requested. To top it off, I had the front windshield wipers replaced and when I got home, noticed one of them is cracked in half and doesn’t work! I also wanted to trade in my vehicle and they didn’t take me seriously and dismissed me. I would not waste my time going here. More

cut through the crap He was great to deal with! He shot straight with me which is something I don't expect when dealing with car dealerships. I had a misgiving with the ca He was great to deal with! He shot straight with me which is something I don't expect when dealing with car dealerships. I had a misgiving with the car and instead of trying to convince me otherwise accepted my thoughts and asked if it was a deal breaker. I decided it wasn't and bout the car. He went out to make sure i was comfortable with the car and the price. Would deal with him again! More

Love this place! This is the 3rd car we have bought from Ramsey. Their sales staff is so positive. They are honest and up front. I have NEVER felt pressured to buy a c This is the 3rd car we have bought from Ramsey. Their sales staff is so positive. They are honest and up front. I have NEVER felt pressured to buy a car. If anything, they have encouraged me to take my time and to make sure I was comfortable with the vehicles I have considered before I buy. We are going to buy another car for my youngest this coming summer and we will DEFINITELY be going to Ramsey. Thank you for providing high quality vehicles with an amazing sales and service staff. Dejah was so helpful. She was patient and even though she was super busy, she took time to talk to me and answer my questions. More

Dejah is great to work with We had a great experience with Ramsey. They worked with us to find the right car quickly. Dejah was knowledgeable and helpful, but not pushy and aggre We had a great experience with Ramsey. They worked with us to find the right car quickly. Dejah was knowledgeable and helpful, but not pushy and aggressive. It was a great experience! More

Informative and straightforward sales experience. Came on the lot to look at one car. The 5 year old car looked new. Sales person was very helpful and knew the car would be a good fit for me and my fa Came on the lot to look at one car. The 5 year old car looked new. Sales person was very helpful and knew the car would be a good fit for me and my family. She strongly encouraged me to drive the new car home and pick up the old one later. I was hesitant, but generated much needed energy at my home. More

Great purchase experience Matt was very patient as well as knowledgeable to help us decide which vehicle was right for us. Never pushy but always available. Very concerned th Matt was very patient as well as knowledgeable to help us decide which vehicle was right for us. Never pushy but always available. Very concerned that we were happy with our decisions. Great experience. More