Ramsey Subaru of Des Moines

Car Maintenance My car is a Subaru and this is where I have it serviced. The people there are knowledgeable and nice to work with. There is a comfortable waiting area My car is a Subaru and this is where I have it serviced. The people there are knowledgeable and nice to work with. There is a comfortable waiting area, service to be preformed on the car is discussed before beginning and costs are reasonable for service. More

Excellent Ramsey service has only reinforced my decision to buy a Subaru. No wasted time or money and the staff is dialed in and professional. I feel that all Ramsey service has only reinforced my decision to buy a Subaru. No wasted time or money and the staff is dialed in and professional. I feel that all the service needs were met to a high standard More

Great service personable considerate staff The staff were friendly and considerate about my needs. I trust the service department completely. They gave me a 2019 forester as a loan while the h The staff were friendly and considerate about my needs. I trust the service department completely. They gave me a 2019 forester as a loan while the head gasket was replaced in my 2009 forester. Impressive! More

Professional all the way I drive about two hours to bring my Subaru here for service. Ramsey is always prompt and professional and I am confident my Outback will get the servi I drive about two hours to bring my Subaru here for service. Ramsey is always prompt and professional and I am confident my Outback will get the service it needs. It might cost me a little more but I feel it is worth it. Everyone is always friendly, they answer all my questions and the snacks, water and coffee are appreciated. Thank you Ramsey Subaru! More

No Communication I dropped my car off on Friday, December 28 knowing it wouldn't be worked on until Monday, December 31 at the soonest. I never received a call so on W I dropped my car off on Friday, December 28 knowing it wouldn't be worked on until Monday, December 31 at the soonest. I never received a call so on Wednesday, January 2, I called in. The person had no idea if my car had been touched let alone where it was. He asked if it was getting body work done. My car was there to replace the locking mechanism. He stated he'd "go look at the car to see if it was done." I asked how he'd know since it was all internal work. At that point he advised he'd talk to the technician and call me back. I never received a call back from him. I received a call saying my car was done. That's great and all but if you say you're going to call someone back you probably should. Especially since he had NO CLUE as to where or what was going on with my car. More

One year oil and filter change and overall check-up. Everything went very smoothly. Was able to drop my car off on a Saturday morning and pick it up two hours later. If I had wanted to wait at the deal Everything went very smoothly. Was able to drop my car off on a Saturday morning and pick it up two hours later. If I had wanted to wait at the dealership they would have had it done in an hour. The service technician explained what had been done and what and when the next service should be scheduled. Van’t Do better than that-:)! More

My freeman car WRX Mitch and all his staff got me into my dream car the 2019 WRX in less than 2 hours.10 🌠 Definitely recommend group of professional. Mitch and all his staff got me into my dream car the 2019 WRX in less than 2 hours.10 🌠 Definitely recommend group of professional. More

Great cars lousy seevice Always a horrible experience at Ramsey Service. They have lost my car, forgotten that I need a ride to work, and ignored everyone who enters their se Always a horrible experience at Ramsey Service. They have lost my car, forgotten that I need a ride to work, and ignored everyone who enters their service bay. Seriously. They lost my car. And did not care. I also own new Nissans. Ramsey really should take lessons in customer service from Hummels Nissan. I would really like to buy a Subaru Outback, but the horrible service department will Lee me from ever buying at Ramsey again. More

Ramsey hires great people and they do excellent work. Thanks to the unendingly kind staff in the service department. They take concerns to heart and keep customers in the loop. I both trust and like them Thanks to the unendingly kind staff in the service department. They take concerns to heart and keep customers in the loop. I both trust and like them and feel respected though I am far from an auto expert. Thanks! More

Oil change and tire rotation for my 5,000 mile car checkup. Excellent customer service and car care.Price for maintenance was reasonable. Ramsey Subaru is numbe and tire rotation for my 5,000 mile car checkup. Excellent customer service and car care.Price for maintenance was reasonable. Ramsey Subaru is number one. More