
Ramsey Subaru of Des Moines
Urbandale, IA
Filter Reviews by Keyword
By Type
Showing 2,547 reviews
Always easy to set an appointment and timely service. I have always found help when needed...bringing in the car or help on the phone. Twice I have just called in for what I thought was a problem and jus I have always found help when needed...bringing in the car or help on the phone. Twice I have just called in for what I thought was a problem and just over the phone was given easy fixes preformed by me from the directions over the phone. Easy and quick. More
Questions I mentioned that I thought the transmission was a little "jerky" and was told that was normal and then a couple of days later I received a letter from I mentioned that I thought the transmission was a little "jerky" and was told that was normal and then a couple of days later I received a letter from Subaru announcing an extension on the CVT on 2018 Foresters. So now I'm thinking maybe it isn't normal after all. More
No hassle sales and service. I’ve bought two vehicles here over the last 15 yrs.. The service has been fantastic. Also the body shop does excellent work. You have a great group of I’ve bought two vehicles here over the last 15 yrs.. The service has been fantastic. Also the body shop does excellent work. You have a great group of people working there. Thanks. More
Oil change experience with Tire Rotation. T. Hines was good , he reached out on time and responded good. Courtesy driver is nice too.,I wish there is more recommendation and inspection update. T. Hines was good , he reached out on time and responded good. Courtesy driver is nice too.,I wish there is more recommendation and inspection update. More
Fast and complete This is my second car from Ramsey and I've been taking one in every 3000 miles, plus or minus. They are always fast and complete. Reasonably priced an This is my second car from Ramsey and I've been taking one in every 3000 miles, plus or minus. They are always fast and complete. Reasonably priced and give the cars good care. More
Efficient, friendly and honest Every time I need service, the staff here is friendly, honest, and efficient. I always know I’m in good hands with them and my car is well maintained Every time I need service, the staff here is friendly, honest, and efficient. I always know I’m in good hands with them and my car is well maintained. More
Top rate car purchase Purchased a new Subaru- pricing made easy with Costco Auto program. Jim Fenimore was great - going above and beyond...he even came in on his day off Purchased a new Subaru- pricing made easy with Costco Auto program. Jim Fenimore was great - going above and beyond...he even came in on his day off to complete our purchase. Financing was also straight forward with very low rate. Thank you Jim and Ramsey Auto! More
Great When I arrive I was greated promptly and checked in. A loaner car was provided and repairs compleated to my car to a high level. When I arrive I was greated promptly and checked in. A loaner car was provided and repairs compleated to my car to a high level. More
My new Subaru They were professional, informative, patient and talked in language that I could understand. They are willing to answer my questions on the phone and They were professional, informative, patient and talked in language that I could understand. They are willing to answer my questions on the phone and when I stop by. A collision with a deer occurred in the midst of a trade-in and they were very accommodating as we worked with insurance claims, towing and damage estimates. I am very pleased with the service I have received. More
paul and dennis helped me get a new car Paul Moser was a delight to work with, answered all my questions and explained all the button and whistles on my new car. Dennis made the financing a Paul Moser was a delight to work with, answered all my questions and explained all the button and whistles on my new car. Dennis made the financing a breeze. More