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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,547 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,547 reviews

November 01, 2018

Always easy to set an appointment and timely service. I have always found help when needed...bringing in the car or help on the phone. Twice I have just called in for what I thought was a problem and jus More

by JILLTM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Plumb
October 30, 2018

Questions I mentioned that I thought the transmission was a little "jerky" and was told that was normal and then a couple of days later I received a letter from More

by sparker5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Fitz signed the papers
October 30, 2018

No hassle sales and service. I’ve bought two vehicles here over the last 15 yrs.. The service has been fantastic. Also the body shop does excellent work. You have a great group of More

by bdcondsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe at the body shop., Chris Donahue, Jim Fenimore, Cory Wolford
October 29, 2018

Oil change experience with Tire Rotation. T. Hines was good , he reached out on time and responded good. Courtesy driver is nice too.,I wish there is more recommendation and inspection update. More

by msreehari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
T Hines, Dennis Parker
October 29, 2018

Fast and complete This is my second car from Ramsey and I've been taking one in every 3000 miles, plus or minus. They are always fast and complete. Reasonably priced an More

by cisco10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Elam, Cory Wolford
October 29, 2018

Efficient, friendly and honest Every time I need service, the staff here is friendly, honest, and efficient. I always know I’m in good hands with them and my car is well maintained More

by hmyers919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Van Syoc, Jerry Vansickel, Dennis Parker
October 29, 2018

Top rate car purchase Purchased a new Subaru- pricing made easy with Costco Auto program. Jim Fenimore was great - going above and beyond...he even came in on his day off More

by LisaA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fenimore, Kim Freeborn
October 29, 2018

Great When I arrive I was greated promptly and checked in. A loaner car was provided and repairs compleated to my car to a high level. More

by MR3WILLIAMS14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel, Dennis Parker , Cory Wolford, Curt Barber
October 29, 2018

My new Subaru They were professional, informative, patient and talked in language that I could understand. They are willing to answer my questions on the phone and More

by emmert.donna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Williams, Pat Klinefelter
October 29, 2018

paul and dennis helped me get a new car Paul Moser was a delight to work with, answered all my questions and explained all the button and whistles on my new car. Dennis made the financing a More

by ronda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Dennis Bracewell
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