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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,547 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,547 reviews

October 16, 2018

Same day service Received same service- less than 2 hours of calling to repair a flat tire. I was taken on time and back on the road within 1/2 hour More

by MGRAHAMSCHULTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
October 16, 2018

always very pleased with all personnel at this location everyone is very courteous, professional and helpful. the waiting area is very comfortable and relaxing while waiting. service fees are also very re More

by bshollingsworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Jerry Vansickel
October 16, 2018

Regular Maintenance Visit Fast, efficient, and friendly with an amazing waiting area! My appointment was right on time. Charge for service was what was quoted and everything wa More

by klcranderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
October 16, 2018

relaxed and friendly car buying experience I bought my 2016 crosstrek (my FIRST Subaru) from Ramsey Subaru. I worked with Bill Hudash and he was incredibly helpful throughout the entire process More

by mjepson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hudash, Dennis Bracewell
October 16, 2018

oil change + tire rotation + USB port fix Ramsey is always timely, thorough, and reasonable price wise. I only trust them with both our Subaru vehicles. They are always so friendly and helpful More

by Ashley+Seth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry in service
October 16, 2018

routine oil change, tire rotation We drive over two hours to have our Subaru serviced at Ramsey's. We purchased the vehicle there new and plan to have it serviced there for at least th More

by cota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
October 15, 2018

Listen and Deliver Matt Grafft of Ramsey Subaru in Urbandale, IA was patient, listened carefully to our needs, helped us pick an Outback model that fit those needs, and More

by Des Moines Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Kim Freeborn, Shiv Patel
Oct 15, 2018 -

Ramsey Subaru of Des Moines responded

Jim, thank you so much for taking your time to write this review about your experience. Matt is one of our best here at Ramsey and I believe it's due to just as you say here. He doesn't try to push people into a sale & he is very knowledgeable of his products and knows how to explain the car in a way people understand and will go over it as many times as needed. Please know that if you ever need to review anything technical about your new car always feel free to contact Shiv as this is his specialty and is here just for things like pairing phones, reviewing starlink- Navigation -etc. he can help. Again thank you so much we truly appreciate you doing business here at Ramsey Subaru! Tim Jennings, General Sales Manager-

October 08, 2018

Buying New We has an exceptionally good experience with both the purchase and delivery of our Outback. Jordan Foss, sales, was very pleasant and easy to work wit More

by Rocket Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Foss, Kim , Shiv Patel, Jordan Foss, Shiv Patel
Oct 11, 2018 -

Ramsey Subaru of Des Moines responded

Rocket Jim, let me start by saying thank you for your business & for taking your valuable time to write this review on our team. Jordan Shiv & Kim truly appreciate it as well and remember if you ever need to go over anything on your vehicle including just pairing a new phone Shiv will be happy to help. Again Thank YOU! Tim Jennings General Sales Manager ,Ramsey Auto Center

October 08, 2018

Paul Moser is my family car dealer I have had excellent service from Ramsey Subaru and from Paul Moser specifically. He will go out of his way to help you find your perfect vehicle. More

by iowagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Paul Moser
October 06, 2018

LOVE My 2019 Crosstrek Went to Subaru because of their safety rating and left with a great looking, fun driving, fuel economy car. Still getting used to all of the awesome ' More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft and Shiv!, Matt Grafft, Shiv Patel
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