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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,547 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,547 reviews

December 07, 2020

Purchased a 2021 Subaru Outback Limited from Chris Donahue.Sales experience was top notch.Chris knew about every feature that the Outback Limited had to offer.I would recommend Chris to anyone interes More

by jeffmarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Donahue, Kim Freeborn
Dec 10, 2020 -

Ramsey Subaru of Des Moines responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Chris was there to provide you with such exceptional service! Thank you again and congratulations on your new car. - The Lithia Ramsey Subaru Team

December 07, 2020

Very disappointed in the service. It took 5 weeks to get a wheel replaced and then it only happened after I acquired the wheel myself. More

by ROBK84098
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cory Wolford
December 03, 2020

Great Subaru Dealership. Everyone that I worked with were friendly and knowledgable! They were able to answer all of my questions and made the process easy. More

by kaitcourt3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Kim Freeborn
December 03, 2020

Great Subaru Dealership. Brandon is extremely professional and at the same time very friendly and adds a high level of value added insights. Will get another subaru for sure next time. maybe a WR More

by Ronnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
December 02, 2020

It was perfect in all ways but in particular Chris Dixon and the finance person!!! They were very knowledgeable, polite, professional and an excellent representation for your company! This is my 2nd Subaru More

by Cummingsdiane2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dixon, Kim Freeborn, Pat Klinefelter
December 01, 2020

We could not be more impressed with the experience purchasing our new vehicle from Ramsey Subaru. From the top-notch service provided by Paul Moser and Brad Wheeler to the delivery of our vehicle, eve More

by christinagayman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Brad Wheeler
December 01, 2020

Awesome and friendly staff. Nice amenities and well thought out explained process. Never felt pressured. Felt like a valued customer. I highly recommend Ramsey to everyone!! More

by Subjake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Kim Freeborn, Pat Klinefelter, Jake Scent
December 01, 2020

Excellent service, exceptional knowledge of the vehicle! They answered all of our questions and helped us find the vehicle we were looking for. Paul was a great person to work with! More

by Paul
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Brad Wheeler
November 30, 2020

Just oil change, went fine. check engine and tire Just oil change, went fine. check engine and tire pressure lights on. Asked to check. They didn’t, said they couldn’t / wouldn’t. Disappointed. More

by sterrill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
November 27, 2020

Took in car on recall notice but also had routine service performed. Work took longer than expected but was done well. The price was reasonable. More

by NORPAC1492
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
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