Ramsey Subaru of Des Moines

Very friendly and courteous staff. They listened to my concerns and followed through. Online information is great. They have a very pleasant waiting area. I will be back! concerns and followed through. Online information is great. They have a very pleasant waiting area. I will be back! More

Did a great job and the combination was top notch. Thanks for getting everything looked at that I was concerned about. Thanks for getting the car worked on when requested. for getting everything looked at that I was concerned about. Thanks for getting the car worked on when requested. More

Service took 8 hours for a recall. Was quoted that it would only take 2 hours. Noticed my car had interior damage when released back to me. would only take 2 hours. Noticed my car had interior damage when released back to me. More

Brought in Outback for engine check light diagnostic, which usually is a 45-60 minute service visit. This took 2.5 hours, which was due to staff searching throughout Des Moines for a much cheaper transm which usually is a 45-60 minute service visit. This took 2.5 hours, which was due to staff searching throughout Des Moines for a much cheaper transmission part solution for the defective part. Unfortunately nothing could be found, because apparently the simple and much less expensive part doesn't exist unless attached to a much more expensive transmission part. I appreciated a very detailed explanation with some empathy for the predicament, and was given suggestions for how to live with the problem for an intermediate time. The only improvement could have been somebody to come out after the problem was found and explain that they were going to take time to research alternative and cheaper repair options. Also, somehow I did not get the print out multi-point inspection report. I don't remember the name of the service rep who explained everything; this very nice gentleman used a cane. Allan? More

I’m waiting for parts. Haven’t heard if they’ve arrived yet. Otherwise service is good. I’ve had issues with my radio since I purchased the car. yet. Otherwise service is good. I’ve had issues with my radio since I purchased the car. More

Brandy and Cory always take great care of me whenever I have any service needs. My appointments are always filled within days and they make sure I have a loaner in the rare event I can't get same day servi have any service needs. My appointments are always filled within days and they make sure I have a loaner in the rare event I can't get same day service. They are the absolute best! More

excellent experience buying a vehicle from a professional group of people. thanks for the subaru that is a great running and handling ride. happy holidays group of people. thanks for the subaru that is a great running and handling ride. happy holidays More

Ross was great to work with and very responsive. It was an overall good experience. I would recommend to a friend, and hope to do business again in the future! an overall good experience. I would recommend to a friend, and hope to do business again in the future! More

Great vehicle and staff. The professional personable service staff are GREAT! One of the main reasons I keep owning Subaru is the quality service I get at Ramsey. THANK YOU! service staff are GREAT! One of the main reasons I keep owning Subaru is the quality service I get at Ramsey. THANK YOU! More

I was told it would take an hour and a half but was out of there in a little over an hour for recall repair. Very polite and courteous of there in a little over an hour for recall repair. Very polite and courteous More