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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,547 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,547 reviews

November 18, 2020

Only Subaru dealer in the metro. No issues with service but I bought service contract with used Outback from another dealer. Easy to drop off car. Friendly service advisors. More

by 2kidsand2dogs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Eastman
November 18, 2020

I have never been so utterly disappointed in customer service. Dennis and Curt were the rudest people I’ve ever talked with. Not coming back. More

by ticky285
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Parker , Curt Barber
November 18, 2020

Friendly, efficient, courteous, timely, clean facilities, i have had my Outback for five years now and it has been one of the best cars i have owned. Ramsey Subaru is top notch, the best More

by AARTHUR0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dixon, Dennis Parker , Curt Barber
November 18, 2020

I have had a problem with the video display in cold weather. Bought car new, never fixed. Take 15-20 minutes to warm up display More

by davidklein1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Eastman
November 18, 2020

I brought my Subaru Forester in for an oil change and it was a very positive experience. Clean waiting room and excellent service. Five stars. More

by forrest38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Eastman
November 17, 2020

Excellent service. Sales person was very friendly and knowledgeable, spent time to show me car and demonstrate how to used everything. I did bring my car the same day! More

by aychabuca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Jameson
November 17, 2020

Took my car in for regular maintenance, and the staff couldn’t be nicer. From the time I scheduled my appointment to when I drove off the lot, it was a great experience. They took such great care of me More

by John G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
November 17, 2020

I really enjoy going into Ramsey Auto Center because its fast friendly and very reliable. I like the fact that it is a very clean and well kept dealership. More

by grod20072008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
November 17, 2020

Friendly and courteous Waiting room was pleasant. Loaner car was quite nice. All my questions were answered to my satisfaction Overall my experience was quite pleasant More

by Bob Ratcliff
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
November 17, 2020

This dealership , is the Greatest When I service my vehicle, they do such a great job ,,When I make appointments,They work well with my schedule.. Thanks 😊 More

by M L S West Virginia 😊👌
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel, Dennis Parker
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