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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,547 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,547 reviews

November 17, 2020

Paul is the best! Excellent presentation and follow through. I love this dealership and recommend it highly. Very professional and caring. Extremely friendly. Clean facility and convenient loca More

by careytfpd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Pat Klinefelter
November 17, 2020

Sales is great. Service Is very disappointing. I am having some glitches on my new car and the service department has not contacted me. Matt Graft Is outstanding. More

by maryschoenebaum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Pat Klinefelter
November 16, 2020

Brought in my crosstrek for a Metal rattle noise. The facility had my vehicle from end of july to early November. During which time i was told it was fixed multiple times and multiple times it was not fi More

by shoey_10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry Vansickel, Scott Van Syoc
November 16, 2020

This was an older Mazda that we bought for our grandson we needed it re-keyed it was a little bit of a fiasco but Cory helped us through it and in the end we’re satisfied. More

by bvanderneck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
November 16, 2020

This was for an oil change. Well informed techs, took no time at all it seems. This is a top notch dealership and have been fully satisfied from the buying to any assistance needed. More

by Garyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel, Curt Barber , Scott Van Syoc
November 16, 2020

Was very happy with the time the sales staff spent with me to explain everything thoroughly and in as much detail as I needed. They were very knowledgeable about al aspects of the vehicle and made the proc More

by jon_johnson23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Novak, Brian Achenbach
November 16, 2020

Natthanial and Michael were great to work with. Natthanial was knowledgeable, friendly, and timely with follow ups. He exudes passion for the Mazda brand and spoke to his experiences with the CX-5. More

by ksmith
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Freeborn, Michael Novak, Natthanial Devick
November 16, 2020

It is a very nice service that they demonstrate to you how to utilize everything on the consoles and screens and every part of the interior. It takes a lot of time and Jake was very patient in explaining More

by rlp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Freeborn, Pat Klinefelter, Jake Scent
November 15, 2020

Ramsey was great. They were willing to negotiate on a price that would work for me and they were able to get me into an amazing car really quickly. Ramsey had excellent service and were exceptional. As a More

by C.Waltz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Johnson, Rufad Medinoski
November 15, 2020

Things have changed for the better big time. My experience at the service station was perfect in every way. Thank you so much. Julie Freeman More

by JPMORGANFREEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Fitz, Dave Davis, Brandi Booth, Steve Eastman
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