
Ramsey Subaru of Des Moines
Urbandale, IA
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Paul is the best! Excellent presentation and follow through. I love this dealership and recommend it highly. Very professional and caring. Extremely friendly. Clean facility and convenient loca through. I love this dealership and recommend it highly. Very professional and caring. Extremely friendly. Clean facility and convenient location. More
Sales is great. Service Is very disappointing. I am having some glitches on my new car and the service department has not contacted me. Matt Graft Is outstanding. having some glitches on my new car and the service department has not contacted me. Matt Graft Is outstanding. More
Brought in my crosstrek for a Metal rattle noise. The facility had my vehicle from end of july to early November. During which time i was told it was fixed multiple times and multiple times it was not fi facility had my vehicle from end of july to early November. During which time i was told it was fixed multiple times and multiple times it was not fixed. I had 4-5 loaner vehicles during this time and my vehicle STILL makes the noise. The final time i picked up my car the engine light came on because someone had put in the camshaft sensors backwards. I haven’t brought it back because it’s blatantly obvious that they don’t know what to do. I’m disappointed because I love subaru vehicles. Thank the Lord it’s not impacting the driving ability. More
This was an older Mazda that we bought for our grandson we needed it re-keyed it was a little bit of a fiasco but Cory helped us through it and in the end we’re satisfied. we needed it re-keyed it was a little bit of a fiasco but Cory helped us through it and in the end we’re satisfied. More
This was for an oil change. Well informed techs, took no time at all it seems. This is a top notch dealership and have been fully satisfied from the buying to any assistance needed. time at all it seems. This is a top notch dealership and have been fully satisfied from the buying to any assistance needed. More
Was very happy with the time the sales staff spent with me to explain everything thoroughly and in as much detail as I needed. They were very knowledgeable about al aspects of the vehicle and made the proc me to explain everything thoroughly and in as much detail as I needed. They were very knowledgeable about al aspects of the vehicle and made the process very easy to navigate. More
Natthanial and Michael were great to work with. Natthanial was knowledgeable, friendly, and timely with follow ups. He exudes passion for the Mazda brand and spoke to his experiences with the CX-5. Natthanial was knowledgeable, friendly, and timely with follow ups. He exudes passion for the Mazda brand and spoke to his experiences with the CX-5. More
It is a very nice service that they demonstrate to you how to utilize everything on the consoles and screens and every part of the interior. It takes a lot of time and Jake was very patient in explaining how to utilize everything on the consoles and screens and every part of the interior. It takes a lot of time and Jake was very patient in explaining all of it. More
Ramsey was great. They were willing to negotiate on a price that would work for me and they were able to get me into an amazing car really quickly. Ramsey had excellent service and were exceptional. As a price that would work for me and they were able to get me into an amazing car really quickly. Ramsey had excellent service and were exceptional. As a side note, I feel like the procedures that they were using to protect the customers for COVID-19 we're effective. More
Things have changed for the better big time. My experience at the service station was perfect in every way. Thank you so much. Julie Freeman experience at the service station was perfect in every way. Thank you so much. Julie Freeman More