Back

Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,547 Reviews

9625 Hickman Rd

Urbandale, IA

50322

Directions

By Type

Showing 2,547 reviews

November 15, 2020

Brian presented the sale very well. He explained the works of the car in a very informative and demonstrative manner. He went with us for the trial drive. He tried his sale very sufficiently but not too More

by ilavando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Kim Freeborn, Brian Achenbach
November 15, 2020

I went to have a rear door fixed, the tech shorted out the computer module and didn't tell anyone. I made it home and tried to open the rear door which didn't work. I was asked to return the vehicle to More

by hogensontom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry Vansickel
November 14, 2020

I called ahead and got right in to have the clock changed to correct time. The service was fast. Friendly service. Thank you very much, More

by ALMQ54
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
November 13, 2020

The service team is very helpful. All service work was done timely and accurately. Excellent service and a job well done. The car wash and complimentary snacks are a plus. More

by bandbhalverson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Fitz
November 13, 2020

Excellent from beginning to finish. Jeremy is absolutely the best. He took the time to explain all the moving parts and pieces of the vehicle, and he made sure I understood it all before I left the lot. I w More

by MarissasMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Freeborn, Michael Novak, Jeremy Medeiros
November 12, 2020

Paul Moser did a great job explaining how everything works on my 2021 Forester! He is very knowledgeable and took his time answering all of my questions. Brad Wheeler made the paperwork fast and eas More

by skj
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Paul Moser, Brad Wheeler
November 12, 2020

Even though a new rear view mirror was not available for Sadie.... it was no big deal because Dennis Parker (and his favorite line, “We gotta problem”) was a true rock star through it all. Ramsey is blesse More

by raspbry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
November 12, 2020

They were able to get me in first thing in the morning and replaced my headlight within half an hour. Everyone is very friendly and the price is right. More

by maggie.balik90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel, Cory Wolford, Travis Hines
November 12, 2020

The staff are so friendly and helpful. The shop area and waiting area are so clean and customer friendly. And I like the car wash after. Just wish it was touch less! More

by Tom&Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
November 12, 2020

Original Miata battery did not have enough cranking power and therefore failed. Replacement battery had almost twice as much cranking power and I don’t think I will have the same problems. I also took advant More

by Don Hall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
...
32
...