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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,545 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,545 reviews

February 13, 2024

I have dealt with Ramsey of Urbandale for several years now. I have used their service deprtment since 2016. Djala Toure recently assisted me with my purchase of a Subaru Crosstrek. The entire experience More

by Zelda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 15, 2024 -

Ramsey Subaru of Des Moines responded

Congratulations on your new vehicle, Zelda. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Djala was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Lithia Ramsey Subaru Team

February 07, 2024

This was my first time buying a car, and Paul was pretty patient and helpful with all my questions. More

by Shu-Wen Chen
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Feb 08, 2024 -

Ramsey Subaru of Des Moines responded

Thanks for your outstanding review, Shu-Wen! I'm very happy to hear that Paul was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lithia Ramsey Subaru Team

February 03, 2024

I just bought a Subaru Crosstrek from Ramsey Subaru from Paul Moser. He was so very helpful with the details of the sale and helping me with all of the paperwork and questions that I had about the vehicle. More

by jhinners
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Phil Johnson
Feb 07, 2024 -

Ramsey Subaru of Des Moines responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Paul was able to provide you with a helpful and pleasant buying experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lithia Ramsey Subaru Team

January 31, 2024

Service is always great and on time. Service representatives are very professional and explain everything well. I get a text with updates and get answers to my questions quickly. The wai More

by Rhino'sGrandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Barber
Feb 02, 2024 -

Ramsey Subaru of Des Moines responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Lithia Ramsey Subaru Team

January 25, 2024

Everyone I have worked with in the purchase of my new 2024 Suburu Forester was friendly and knowledgeable. Any questions I had in text form were quickly answered. Anything that I requested help with was More

by schmadtrek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mitch Williams, Paul Moser
Jan 30, 2024 -

Ramsey Subaru of Des Moines responded

Thank you so much for taking the time to write this review. We're very happy to hear about your positive experience at Lithia Ramsey Subaru. Congratulations on the new 2024 Subaru Forester! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, The Lithia Ramsey Subaru Team

January 12, 2024

All the staff was friendly and professional. The whole process was smooth from start to finish. Jason Martin is passionate about Subarus. He did a great job finding me the car I wanted and worki More

by Sooboo1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Martin, Bryan Fisher, Nick Jergens, John Flaherty
Jan 18, 2024 -

Ramsey Subaru of Des Moines responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Lithia Ramsey Subaru special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Lithia Ramsey Subaru Team

December 20, 2023

Our salesman, James Lewis, was awesome to help us find a perfect Subaru. He was very knowledgeable about the details for the Forester and moved us along quickly and efficiently on our purchase. The financ More

by hickman0503
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lewis
Dec 20, 2023 -

Ramsey Subaru of Des Moines responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lithia Ramsey Subaru Team

December 20, 2023

Matt Grafft was most knowledgeable, professional and helpful. He truly listened to our needs and found a vehicle that was an excellent fit for us. Thank you. More

by caroljspringer
Recommend Dealer
Yes
Employees Worked With
Matt Grafft
Dec 20, 2023 -

Ramsey Subaru of Des Moines responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lithia Ramsey Subaru Team

December 15, 2023

Worked with Paul Moser on my vehicle purchase! Great experience! Paul is very knowledgeable and was easy to work with! Great job! More

by jezeliadt
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Dec 18, 2023 -

Ramsey Subaru of Des Moines responded

Thank you for reviewing your time spent at Lithia Ramsey Subaru. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Paul is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, The Lithia Ramsey Subaru Team

December 13, 2023

We work with Paul Moser, explain in detail our options. We turn our lease suburb in and did a new lease . It took time to get through all the documents, signing. But it was worth our time as we got what More

by Sashkani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nickolaus Juergen 5 stars, Paul Moser
Dec 14, 2023 -

Ramsey Subaru of Des Moines responded

Thank you so much for this lovely review, Sashkani! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Paul and our team was helpful during your visit and that you love your new Subaru. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Lithia Ramsey Subaru Team

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